I preordered Justin Bieber's album called "Purpose" One of the songs titled "Sorry" came out tonight and when I goto look at the album it still says "preordered" I know it's out because some of my friends have the song and it downloaded help!!
Hello Katie,
Thank you for using Apple Support Communities.
The following article will explain the Pre-order process:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If you cannot find the file after following the steps above, you can redownload it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you continue to have issues with this order, please notify the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Preorder released but still says preordered
