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Q: HELP ipad screen not working even after reset.
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Oct 24, 2015 8:48 AMby pedro d,Hello there, chenchen11.
Good job so far on troubleshooting your iPad's touchscreen issue so far. The following Knowledge Base article provides some great and straightforward steps for troubleshooting:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Check your touchscreen
Make sure that your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart it, you can force restart your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Thanks for being a part of Apple Support Communities.
Cheers.
