I purchased an entire album from iTunes, and while I was listening to a song it skipped to a different song and deleted itself from my phone. How do I get it back. I checked under the "Purchased" link in iTunes and it is not there.
Hey there Potts5418,
I see that you are experiencing an issue with one of your iTunes Store purchases, and are not finding it in your purchased items. If that is the case, you may want to check to make sure that the items isn’t hidden from your purchased list:
Hide and unhide purchases in iTunes or iBooks on your Mac or PC - Apple Support
https://support.apple.com/en-us/HT201322
Further advice for addressing this issue if it was not found in the hidden purchases can be seen here:
If you don't see your purchase, it might be hidden. Learn how to hide or unhide items in your Purchase History.
If you can't find an item that you purchased in the iTunes Store within the last 90 days, report a problem. For older purchases, contact iTunes Store support, and select Purchases, Billing, and Redemption.
See your purchase history in the iTunes Store - Apple Support
https://support.apple.com/en-us/HT204088
Take care, and thanks for visiting the Apple Support Communities.
Where is my music?
