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All replies
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Helpful answers
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Oct 24, 2015 11:15 AM in response to sjellyby alex_h1,Hello sjelly,
Thanks for using Apple Support Communities.
I see that your Apple Watch is having issues with properly tracking your daily activity. To help resolve this issue, I suggest that you calibrate your Apple Watch by following the steps in the link below.
Calibrating your Apple Watch for improved Workout and Activity accuracy
Take care.
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Oct 31, 2015 4:44 PM in response to alex_h1by sjelly,Hello, Alex.. thanks for the answer.
I've calibrated the watch using 20 min of outdoor run with GPS and 20 min of outdoor walk with GPS. No improvement. The watch is still counting my normal moves as 'exercise' and logging 10 or 12 calories a day for my 'move.
I reset and erased all calibration data before doing the calibration, it did not help.
I reset the watch. No improvement.
What should I do next?
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Nov 4, 2015 6:15 AM in response to sjellyby alex_h1,Hey there sjelly,
I'm sorry to hear that the issue persists. For further troubleshooting I advise you get in contact with another one of our support resources by using the link below.
Have a good one.
