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AMD-Action:authenticate:SP error while trying to download Xcode 7.1

I am not sure if this the right forum.


While trying to update from Xcode 7.0.1 to Xcode 7.1, I do receive the error "AMD-Action:authenticate:SP".


This is only true for Xcode. Other apps can be downloaded.


It also not possible to see details of my account but I can see all my bought products.


Any hint?

OS X El Capitan (10.11)

Posted on Oct 23, 2015 12:13 AM

Reply
17 replies

Feb 13, 2017 3:23 PM in response to bnixon67

This helped me. In my case I had moved the local admin account to a different folder and then placed a symbolic link in /Users to link to an external volume and put everything back. It was an attempt to auto create users on an external volume. Everything worked fine except the Apps Store which expects the local admin to be in /Users/{NAME} and would not accept it anywhere else or you get these obscure errors. I recreated the user in this location and the problem went away. I did not see issues with the shared or guest accounts.

Oct 24, 2015 12:47 AM in response to hjbflyer

I've been getting the same thing for the last couple of days.


When I switched back to Yosemite I had to accept a new Mac App Store agreement (price changes for Apple TV) before I could download anything, after that I had no problem installing XCode 7.1.


Switching back to 10.11.1 and the error is still there, so I suspect there is something wrong with the ability to display the new agreement in EC, but just a guess. I've tried logging out and back into the Store, but could not get back in.

Oct 24, 2015 11:16 AM in response to MadMacs0

I found a solution which worked for me.


I have several machines and I had no problems downloading Xcode 7.1 on the other systems I finally did the following:


1. rename Xcode.app Xcode-old.app (just to be sure)

2. I copied new new Xcode version (7.1) from my MacBook to my MacPro.

3. I opened a terminal and typed in the following commands

  • cd /Applicatoions
  • su chown -R root:wheel Xcode.app

4. Next I started Xcode (7.1). Everything seem to work fine. But after a while Xcode wanted to update libraries, docs ... It complaint that there was

a problem with the account. So I opened Settings->Acocunt. The dialog showed (in red) that it could not login into my account. I typed in my

password again - and the error was gone - and Xcode could download the missing parts.


🙂

Nov 3, 2015 12:54 PM in response to samric

samirc,


it looked that what you have found could also have been the problem on my system. As you might have read above, I found a different solution for me.


But the difference on the 3 systems which could be updated without any problems and the one with problems was exactly like yours:

/Users was on a different physical drive.

Nov 8, 2015 11:57 AM in response to hjbflyer

I was having a similar issue.


After selecting Update or Update All in the Mac OS X App Store, and entering my correct Apple Id username and password, I get the following error:

An unexpected error occurred while signing in.

AMD-Action:authenticate:SP


I am using two-step verification with my Apple Id.


Turns out my problem was related to the location of the /Users/Shared/adi directory.


My /Users/Shared directory was a symbolic link to another volume, which, based on other research and looking at the App Store debug logs, appears to cause issues.


I removed the symlink, recreated the /Users/Shared directory on the boot volume, moved the adi directory from the other Volumes, and then recreated symlinks to the other directories I had in /Users/Shared. which resolved the App Store issue.

Nov 9, 2015 5:47 AM in response to bnixon67

Hi bnixon67


I'm having the same problem: when I want to download updates from MAS I got the "AMD-Action:authenticate:SP" error.

I want to try your solutions, but I'm not that experienced, so please could you give some (a lot of) more detailled instructions how to do the "/Users/Shared" delete/move/copy thing?

I'm having 2 disks (one SSD "Macintosh HD", one HDD "Macintosh HD 2", the SSD contains MacOS, all Apps and a Symlink to the Users directory, the HDD contains all the rest (incl. users directories).

Looking forward to your explanations 😕

beatus

AMD-Action:authenticate:SP error while trying to download Xcode 7.1

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