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Grandangel79
Level 1 (0 points)

Q: iOS and device KeyChain

I recently updated my ioS. When restart I have to activate my iCloud. Next thing ask me about keychain access for all devices. I choose to opt approve by other device. Nevertheless, when comes to activate the code it uses my old contact number. I had updated my recent contact number in iTunes account and iCloud so what gives?

MacBook Air

Posted on Oct 23, 2015 12:49 AM

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Grandangel79

Q: iOS and device KeyChain

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  • by pedro d,

    pedro d pedro d Oct 24, 2015 12:56 PM in response to Grandangel79
    Community Specialists
    Oct 24, 2015 12:56 PM in response to Grandangel79

    Hello there, Grandangel79.

     

    It sounds like you don't have access to a device that uses iCloud Keychain and the code was sent to an old number. The following Knowledge Base article offers up some great recommendations:

     

    If you enter your iCloud Security Code incorrectly too many times

     

    If you can't access a device that uses your iCloud Keychain

    Follow these steps to reset your iCloud Keychain.

    On an iPhone, iPad, or iPod touch using iOS 8 or later:

    1. Tap Settings > iCloud > Keychain and turn on iCloud Keychain. You might be asked for your Apple ID password. 
    2. Tap Approve with Security Code.
    3. Tap Forgot Code.
    4. Tap Reset iCloud Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.
    5. Tap Reset to confirm.
    6. Follow the onscreen steps to create a new iCloud Security Code.

    On a Mac using OS X Yosemite or later:

    1. Choose Apple menu > System Preferences. 
    2. Click iCloud, then select Keychain. You might be asked to enter your Apple ID password. 
    3. Click Use Code, then choose Forgot Code when you're asked to enter your iCloud Security Code.
    4. Click Reset Keychain to replace your keychain in iCloud with the iCloud Keychain from your device.
      Reset Keychain
    5. Click Reset iCloud Keychain to confirm.
    6. Follow the onscreen steps to create a new iCloud Security Code.

     

    Glad you're here and participating on Apple Support Communities.

     

    Kind Regards.