Q: Itunes no longer supports Ipad using Vista

Apple's own statement with respect to iTunes 12.1.3 is "This update allows you to sync your iPhone, iPad, or iPod touch with iOS 9 on Windows XP and Windows Vista PCs."

Whether this is intended to be claim support for iOS 9.1 is open to conjecture, though it would seem strange that Apple would even bother to make an out-of-sequence release available for XP and Vista users that becomes obsolete within a couple of weeks.  Looking across multiple threads started since iOS 9.1 was released it does seem that a significant number of Windows users are having issues, independent of the edition of Windows they are using - many of the "iTunes doesn't work with Windows 10" comments seem to have a common factor in referencing iOS devices in general and iOS 9.1 in particular.  Issues with Vista and 12.1.3 may therefore not be specific to that OS and that release of iTunes, but rather with their combination with iOS 9.1.

Well shark_number1 said, "My iPhone 5s with iOS 9.1 and my iPod Touch 5th gen work perfectly," so I would infer that iTunes 12.1.3 must be installed if shark_number1 is even running Vista, which he did not state (but otherwise should've started another thread). And I tend to agree with hhgttg27 in this case.

I've been around here long enough to never assume anything. The OP here says an iPad 4th Gen, while shark says an iPad Air, so there are differences there as well. It is very difficult to determine when people post, "I have the same problem" as many times it is no where related.

Agreed. Personally, I'm very curious whether these freezes produce a Windows problem report; but if they do, feedback should be sent directly to Apple and probably nothing will be done if the issue only affects Vista.

Plenty of people have updated to the new Vista/XP version of iTunes that was loaded to the downloads page. It is working with iOS 9.x. Apple made this change to continue the support for older versions of Windows based on user feedback.

As a matter of interest what anti-virus software are you running? The differences between iOS 9.0, 9.0.1, 9.0.2 & 9.1 ought to so minor as not to have affected communications between iTunes & the device. As hhgttg27 says it would seem odd of Apple to make the effort to provide iOS 9.x support in Vista & XP only to break it again a month later.

tt2

iDevice = iPad Mini 1st generation (non-retina) Model A1432

Computer = 32-bit Vista Home Premium Service Pack 2

iTunes = 32-bit version 12.1.3.6

iOS = 9.1 (13B143)

My iPad was plugged in recharging last night and iOS 9.1 was downloaded but not installed.

I installed iOS 9.1 today with no problems. Tested iTunes sync a couple of times and everything works correctly.

So ... for the specific setup detailed above, iTunes 12.1.3.6 on a 32-bit Vista PC still supports/syncs with an iPad running iOS 9.1.

Thanks Marty.

tt2

Marty-TX wrote:

 

iDevice = iPad Mini 1st generation (non-retina) Model A1432

Computer = 32-bit Vista Home Premium Service Pack 2

iTunes = 32-bit version 12.1.3.6

iOS = 9.1 (13B143)

 

My iPad was plugged in recharging last night and iOS 9.1 was downloaded but not installed.

 

I installed iOS 9.1 today with no problems. Tested iTunes sync a couple of times and everything works correctly.

 

So ... for the specific setup detailed above, iTunes 12.1.3.6 on a 32-bit Vista PC still supports/syncs with an iPad running iOS 9.1.

Thank you for that information. I appreciate it.

I am in fact running Vista. Sorry I didn't say it, I thought it was implied. From what I hear and read, it seems that this is just an anomaly caused by the 9.1 update on Some models of iPad only. In that case I think the only thing to do would be to wait for a iOS 9.1.1 update to fix that issue. (Which I guess for Vista they won't be in a rush to make)

Thanks to estonianboyuk we now know that the "freezes" are AppHangB1 problems, and that they can apparently be solved by setting up the iPad as new - which unfortunately cannot be done on the PC where the hangs occur and might leave other issues unsolved: Does iTunes Version 12.1.3.6 work with iOS9.1?

I Have only just found this topic.  I have a windows vista laptop (32 bit) and an iPad Air 2.  Ever since I have updated to iOS 9 in September I have had the same problem as others here, where itunes sees the iPad but as soon as I click on the iPad icon iTunes freezes up and I have to use the task manager to exit.  I have reinstalled iTunes several times but with no luck.  I have also restored the iPad and in this case iTunes will do a sync (of photos for example), but then iTunes freezes up again.  I have just followed the instructions here for removing iTunes and reinstalling and have followed them to the letter, but with the same result.  I was careful to install the 12.1.3.6 (16 Sept) version.  As the last posting was some time ago I guess there has been no change in this issue, but for me iTunes no longer works. I updated iOS to 9.0.1/9.0.2/9.1 and last week to 9.2. But in each case the symptoms remained.

It looks like the basic problem is that iTunes 12.1.3 support for photos is no good, and the best solution is therefore do not use iTunes for photos. See Felix1058's post: Re: iTunes 12.1.3 Freezes with iPad.