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So I have a IPOD 5 and recently it stopped connecting to the wi-fi it says I have three bars but it still wont work and Icant download or update apps so I tried reseting my IPOD but it did not work I looked all over google to see how to fix it but everything I have tried failed. So I was wandering if I were to Erase All Content and settings on my IPOD what would this do and will it fix my problem?

Posted on Oct 23, 2015 9:27 AM

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2 replies

Oct 23, 2015 10:04 AM in response to jtremb95

Not knowing the "everything" you did:


Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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