Matthias_M

Level 1 (0 points)

Q: I don't find Numbers on my new Macbook Pro

I have buy a new MacBook Pro.

I thought that Numbers, Pages and Keynote are integrated apps but i does not find it.

Must i buy this apps seperate?

MacBook Pro with Retina display, OS X El Capitan (10.11.1)

Posted on Oct 23, 2015 1:11 PM

I have this question too

Q: I don't find Numbers on my new Macbook Pro

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by Pmintz25,

Pmintz25 Oct 23, 2015 1:13 PM in response to Matthias_M
Level 4 (1,634 points)

Oct 23, 2015 1:13 PM in response to Matthias_M

You must "Accept" them in the App Store using your Apple ID. They are free with a brand new computer.

Accept bundled apps using the Mac App Store - Apple Support
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by Matthias_M,

Matthias_M Oct 23, 2015 1:56 PM in response to Pmintz25
Level 1 (0 points)

Oct 23, 2015 1:56 PM in response to Pmintz25

Thank you for the answer.

i have tried to do that but in the App Store i don't find that.

could we talk in German?
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by Pmintz25,

Pmintz25 Oct 24, 2015 9:32 PM in response to Matthias_M
Level 4 (1,634 points)

Oct 24, 2015 9:32 PM in response to Matthias_M

I'm sorry but I don't speak German. I would try contacting AppleCare for this.

Perhaps the computer is registered to a different Apple ID? Did someone else buy the computer?
They apps will only appear for the Apple ID you provided when you purchased the computer I believe.

Try getting in contact with iTunes support.
https://www.apple.com/support/itunes/
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by babowa,

babowa Oct 24, 2015 10:34 PM in response to Matthias_M
Level 7 (32,049 points)

iPad

Oct 24, 2015 10:34 PM in response to Matthias_M

Nachdem der Computer neu ist, gehen Sie doch einfach ins nächste Apple Geschäft und fragen dort (oder Sie können auch Apple anrufen).
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