Q: Touchscreen not working after upgrade to iphone 9.1

My touchscreen stopped working correctly after my upgrade to IOS 9.0 but the problem worsened when I upgraded to IOS 9. 1. Now the screen only works about 10% of the time. I 've done a hard reset 3 times in the last hour to no avail. The top of the screen flashes a weird black and white color too just before it is rendered useless. Any idea without waiting hours and hours in the Apple Store?

iPhone 6 Plus, iOS 9.1, null

Posted on Oct 23, 2015 5:05 PM

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Q: Touchscreen not working after upgrade to iphone 9.1

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by ChrisJ4203,

ChrisJ4203 Oct 23, 2015 5:07 PM in response to KellyGuerrero
Level 9 (59,779 points)

iPhone

Oct 23, 2015 5:07 PM in response to KellyGuerrero

If you make an appointment at the Genius Bar, you will not wait hours and hours. You can make appointments online or via the Apple Store app on an iOS device. As long as you arrive on time for your appointment, you should be fine. I've never had to wait past the time I've reserved for a Genius Bar appointment when I've made one. If you have reset, the next steps in user troubleshooting are restore. However the description you provide sounds like the screen is failing. You can see what other steps are in this support document. Otherwise make that Genius Bar appointment. If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support.
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Q: Touchscreen not working after upgrade to iphone 9.1

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by ChrisJ4203,

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