cam812
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Q: my iPad mini and iPhone 6 will not accept my apple id password

Is this problem with iOS 9.1 that I was trying to install? Now what do I do?

MacBook Air, OS X Mavericks (10.9.5), Safari Version 9.0.1 (9537.86.2.7.2

Posted on Oct 23, 2015 6:20 PM

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Q: my iPad mini and iPhone 6 will not accept my apple id password

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  • by jeremy_v,

    jeremy_v jeremy_v Oct 25, 2015 6:33 AM in response to cam812
    Community Specialists
    Oct 25, 2015 6:33 AM in response to cam812

    Hello cam812,
     

    Thanks for participating in the Apple Support Communities. 
     

    If you can't sign into your Apple ID on your iOS devices, first be sure to restart the devices and try again.
     

    Next, try signing in to My Apple ID from a web browser. If you can sign in there, change your password and try again on your iOS devices--Change your Apple ID password.
     

    If you still can't sign in on your devices, where are you entering your password? For example, are you going to settings, or is there a pop up asking for your password?
     

    Let us know and we'll go from there.
     

    Sincerely.