Your iCloud Music Library session has expired

Question

Your iCloud Music Library session has expired

Ever since upgrading to El Capitan, every time I open iTunes I get a "your iCloud Music Library session has expired" dialog window. iCloud is turned off in the System Preferences (all selections are disabled) and every item that remotely could be interpreted as an iCloud function in iTunes preferences is disabled. Yet, I continue to get the session expired dialog window (some times even twice). Any way to disable the dialog box?

iMac, OS X El Capitan (10.11.1)

Posted on Oct 24, 2015 1:49 AM

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Answer 1

Best reply

John_AZ

Level 1

4 points

Sep 7, 2017 2:15 PM in response to Eriethman

Thanks Eriethman:

"I fixed my problem by signing out of iTunes, closing iTunes, opening iTunes, and then logging back in."

This did the trick. I have been futzing with this on and off for a couple of weeks. Your suggestion seems to have fixed it.

Thanks.

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Answer 2

ninjapig

Level 1

18 points

Oct 27, 2015 6:09 AM in response to Frank J. R. Hanstick

Interesting. I think it happened to me because I have an expired Apple Music subscription. I can't be sure thought. It seemed to have disappeared after I did a sign out, iTunes restart, and sign-in again, although it's still too early to tell if this is permanent.

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Answer 3

iJ-88

Level 1

5 points

Nov 21, 2015 8:49 AM in response to Frank J. R. Hanstick

Go to iTunes/ Preferences/ General...

Under the Library tab there should be a tick box. "Show Apple Music".

Make sure that this box is not ticked.

Exit iTunes and re open. The iCloud Music library dialog box should not re appear.

This fixed the issue for me.

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Answer 4

Oct 26, 2015 11:56 PM in response to ninjapig

Yes and when I shutdown followed by a startup, the session expired message returned. I think that the problem is that I listen to music during every computer session and shut down the computer after each session with the option that every open window at shutdown is reopened at startup. iTunes is one such window; thus, the session is declared expired with each shut down. Since iTunes automatically reopens at start up and I am still in logged in, iTunes tells me that the session has expired since iTunes did not log me out at shutdown and automatically log me back in at startup. The same thing does not occur if iTunes is closed and reopened while logged in without a shutdown, so it has something to do with the shutdown and startup. I have not tried closing iTunes, shutting down, starting up, and reopen iTunes while logged in to see if something is saved at manual closing before the shutdown that is not saved in the automatic closing, then opening during shutdown.

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Answer 5

jdceel

Level 1

0 points

Oct 31, 2015 6:23 PM in response to ninjapig

I am glad you mentioned the expired Apple Music idea. I had a trial subscription and let it run out. Now that I think of the timing of the repeated "Your iCloud Music Library session has expired" messages, they started around the time that subscription ran out.

I signed out of iTunes, then signed back in, and now I have no more "iCloud...expired" messages.

My situation - I have not updated to El Capitan. I made no changes that I can relate to the appearance of the messages, except perhaps the expired Apple Music account.

Thanks for your help.

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Answer 6

Nov 12, 2015 4:06 PM in response to Frank J. R. Hanstick

Nope, I disagree. For me, I don't shutdown the computer, only iTunes, and upon a restart daily, I get the lovely "Your iCloud Music Library session has expired" message asking me again to enter my password. I run iTunes inside my secure Mac OS X user account. Why on earth do I need to keep entering my password. I've left feedback twice at www.apple.com/feedback/itunes. My trial period ends in a few days. I WILL NOT join Apple Music unless this gets changed.

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Answer 7

Nov 3, 2015 6:34 PM in response to Frank J. R. Hanstick

I fixed my problem by signing out of iTunes, closing iTunes, opening iTunes, and then logging back in.

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Answer 8

Oct 27, 2015 10:33 AM in response to ninjapig

I did several more sequences. I logged into iTunes, closed iTunes, selected Restart, and opened iTunes with no session expired message. I repeated the sequence replacing Restart with Shutdown followed by a power switch Startup agains not encountering a session expired message. I did a Restart with iTunes open and did not encounter a session expired message. It is only when I do the Shutdown followed by a power switch Startup while iTunes is open that the session expired message appears. Apparently, the problem is isolated to only Shutdown and power switch Startup.

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Answer 9

Oct 25, 2015 1:56 AM in response to Frank J. R. Hanstick

I logged out of the iTunes Store and that appears to have gotten rid of the problem.

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Answer 10

ninjapig

Level 1

18 points

Oct 26, 2015 7:33 PM in response to Frank J. R. Hanstick

Did you sign back in to iTunes Store?

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Answer 11

ninjapig

Level 1

18 points

Oct 27, 2015 12:45 PM in response to Frank J. R. Hanstick

Great to know - thanks for writing what has worked for you Frank!

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Answer 12

Nov 4, 2015 2:51 AM in response to Eriethman

I think my problem stems from when Apple changed from non-email id's to email id's and the music purchased under the old id did not get updated properly before Apple deleted the old id and password leaving me with no way to confirm the purchase. I have had problems related to that music for a while now that has manifested in many different ways. This may just be another manifestation of that problem.

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Answer 13

ninjapig

Level 1

18 points

Nov 4, 2015 6:01 PM in response to Frank J. R. Hanstick

Possibly. My problem started occurring after my Apple Music sub expired. Since signing out and restarting, I have no problem any longer. Hope you can solve your issue!

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Answer 14

Nov 12, 2015 5:51 PM in response to jdceel

I also had an expired trial account but also updated to El Capitan. All the above worked and I got rid of the messages until I signed in here so I could rely to this thread. It's not asking me to sign in but telling me my session has expired.

Also, I haven't been able to sign back in to iTunes, not even the Store.

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Answer 15

Nov 13, 2015 9:56 AM in response to Eriethman

I tried everything mentioned in this post. Stems from my update to the new El Capitan on November 9th, 10.11.1. iTunes kept trying to sync with iCloud (no error message just this, see screen shot).

I signed out of my iTunes account, restarted iTunes and logged back in. I got the message that the Apple Music session has expired.

I bit the bullet and subscribed to Apple Music, and immediately after the session started everything synced up, and no error message. Viola, go figure, $9.99/month...

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