Q: Apple Music not working on iPhone 6 after iOS 9.1

I've reset the phone to factory default then setup the phone as new. That did work for me for about a day and then the problem started happening after I started using Apple Music. I've also been to the Genius Bar and had the phone replaced. That also worked for about a day then the problem started happening again. I've talked to Apple support and still waiting back from the engineering team which I was told will take a couple of days. i have also upgraded to 9.2 beta 3 And the problem still exists.

MY temporary workaround that has been working so far is to:

create a a new Apple ID

from the main account add the new ID to the family

sign in to the iCloud from the iphone with the new account (you will have to sign out from the main ID) and accept the invitation

you can sign out from iCloud and sign back in with the main account

sign out of the App Store

restart phone( might not have to actually do but this is what I did)

sign in to the App Store with with the new ID

everything works again

if you want Apple Music to work you will either have to upgrade to the family plan or sign up for the free trial on the new account an hope Apple will fix this problem within the trial.

also should note that has fixed : links in email, apple Music, App Store downloading, password settings for App Store

I've had issues with my Apple ID too: I had to sign in several times, especially when I go to SETTINGS.

Just now, I was prompted on my iMac 8,1 running El Capitan to authenticate an app I had bought from the app store years ago. It's the first time I'm prompted to do that, and I use that app several times a day. This is getting really weird. An icon resembling that of FILEVAULT appeared saying it was authenticating the app.

I'm soooo appalled by Apple. What a shame. It didn't used to be like that before....

I went in yesterday and got my iPhone 6s replaced. It has iOS 9.0 on it. It is very unlikely that a replacement phone will have 9.1. My new phone works perfectly in all respects. I looked at all the things that 9.02 and 9.2 "fixed" and nothing there is worth losing streaming or app updates, etc.  Get the new phone. You will be ecstatic that you did. After 3 weeks of this crap I can't believe what a pleasure it is to have a properly working phone.

Hi All:

I never contribute to forum posts, but this is an exception. I have been experiencing these issues as well, and they greatly inhibit my ability to use my otherwise beloved iPhone. I use this thing at all times of day, and I am very disappointed to not have access to my music library.

I live in Canada, and am using an iPhone 6 using iOS 9.1 software. My Apple ID is indeed a Gmail address.

Apple's customer service has been commendable, but the CSR assigned to my case was unfamiliar with this issue. It does sound as though we are isolated cases.

Issues experienced include:

- Apple Music won't stream anything along with occasionally throwing up a signup for Apple Music screen

- iCloud Music Library doesn't work (I subscribe to iTunes Match), and I cannot access any of the music that I own from my iPhone

- App updates/new installs hang and will sometimes download after I reboot the iPhone

- Game Center does not load

- Have issues opening links into Safari that originate from an email

Steps performed to try and resolve:

- Toggle on/off airplane mode to kill all the antennas after having killed the offending apps

- Reset Network Settings

- Numerous iPhone reboots

- Several iPhone "standard" restores using backups from my MacBook

- One Factory Reset using the "Update" option

- One Factory Reset using the "Restore" option but choosing the "Setup as New iPhone" option rather than restoring from a backup

Even if Apple replaces my iPhone, will that solve the problem? If I create a new Apple ID (which I do not want to do, in light of the amount of additional precious time this will take), what will happen to the content and subscriptions that I have already paid for?

Out of curiosity I Googled 9.1 bugs. There was page after page of articles about the Touch ID working slower in 9.1. Not one mention of this far more serious problem. That shows this bug affects a tiny fraction of 9.1 users. It makes you wonder what it is about our particular Apple IDs that is causing this. There has to be something that our IDs or accounts have in common.

IF you change your Apple ID you will lose all purchases you have made under that account. Depending on how much you have purchased (music, apps, movies, etc) that could be hundreds of dollars of lost purchases. There is a complicated workaround by using family sharing where you can link your old ID to a new, working Apple ID.

How many of us would happily trade a laggy Touch ID for all the crap we've gone through?

I finally got in touch with Apple engineers with a bug report. I have received an iTunes store logging profile and have generated logs on both my iPhone and iPad for them.

If I learn anything I will keep you updated. My hope is that this data will tell them something

I keep getting nagged to update my new phone to 9.1. I was reading the list of things the update fixes.

"This release includes new features, improvements and bug fixes, including:

• Live Photos now intelligently senses when you raise or lower your iPhone, so that Live Photos will automatically not record these movements
• Over 150 new emoji characters with full support for Unicode 7.0 and 8.0 emojis"

They forgot the next line:

"This update may prevent you from streaming music from Apple Music or iTunes Match, download or update apps, connect to USB devices, open links in email messages or sleep for more than four hours a night. "