HT201296: Identify your iPhone model
Learn about Identify your iPhone model
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Helpful answers
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Oct 24, 2015 5:13 PM in response to rosiezzby stedman1,Please check at: Settings - General - About - Model. Post back with results.
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Oct 24, 2015 5:16 PM in response to stedman1by rosiezz,the model of my phone is ZP/A but the part No. at the box is ZA/A
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Oct 24, 2015 5:22 PM in response to rosiezzby stedman1,The link below indicates ZA as Singapore. ZP as Hong Kong. As to why the numbers would differ, I couldn't say unless your phone or box has been replaced.
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Oct 24, 2015 5:52 PM in response to stedman1by rosiezz,thank you so much. But the serial number and IMEI of the phone and on the box are the same. What does it mean?
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Oct 24, 2015 6:09 PM in response to rosiezzby stedman1,You are welcome.
I'm not sure what that might indicate, possibly that the model would work in both regions, as shown on the LTE compatibility list below.
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Oct 24, 2015 6:55 PM in response to rosiezzby rosiezz,How can I contact apple for the information about this?
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