HT201296: Identify your iPhone model

Learn about Identify your iPhone model

rosiezz

Level 1 (0 points)

Q: How can I identify my iphone 5S model/part No?

I want to know which country does my iphone come from? Please give me the information about model/part No.

iPhone 5s, iOS 8.3

Posted on Oct 24, 2015 5:12 PM

I have this question too

Q: How can I identify my iphone 5S model/part No?

All replies

Helpful answers

by stedman1,

stedman1 Oct 24, 2015 5:13 PM in response to rosiezz
Level 9 (73,385 points)

Apple Watch

Oct 24, 2015 5:13 PM in response to rosiezz

Please check at: Settings - General - About - Model. Post back with results.
Reply options

Link to this post

by rosiezz,

rosiezz Oct 24, 2015 5:16 PM in response to stedman1
Level 1 (0 points)

Oct 24, 2015 5:16 PM in response to stedman1

the model of my phone is ZP/A but the part No. at the box is ZA/A
Reply options

Link to this post

by stedman1,

stedman1 Oct 24, 2015 5:22 PM in response to rosiezz
Level 9 (73,385 points)

Apple Watch

Oct 24, 2015 5:22 PM in response to rosiezz

The link below indicates ZA as Singapore. ZP as Hong Kong. As to why the numbers would differ, I couldn't say unless your phone or box has been replaced.
https://www.theiphonewiki.com/wiki/Model_Regions
Reply options

Link to this post

by rosiezz,

rosiezz Oct 24, 2015 5:52 PM in response to stedman1
Level 1 (0 points)

Oct 24, 2015 5:52 PM in response to stedman1

thank you so much. But the serial number and IMEI of the phone and on the box are the same. What does it mean?
Reply options

Link to this post

by stedman1,

stedman1 Oct 24, 2015 6:09 PM in response to rosiezz
Level 9 (73,385 points)

Apple Watch

Oct 24, 2015 6:09 PM in response to rosiezz

You are welcome.
I'm not sure what that might indicate, possibly that the model would work in both regions, as shown on the LTE compatibility list below.
https://www.apple.com/iphone/LTE/
Reply options

Link to this post

by rosiezz,

rosiezz Oct 24, 2015 6:55 PM in response to rosiezz
Level 1 (0 points)

Oct 24, 2015 6:55 PM in response to rosiezz

How can I contact apple for the information about this?
Reply options

Link to this post

by stedman1,

stedman1 Oct 24, 2015 6:57 PM in response to rosiezz
Level 9 (73,385 points)

Apple Watch

Oct 24, 2015 6:57 PM in response to rosiezz

Check the link below.
Contact Apple for support and service - Apple Support
Reply options

Link to this post