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App store is not installed on my iPhone 6

I just updated my iPhone 6 software to iOS 9.1. The "App Store" does not appear anywhere and does not seem to be installed. When I search for it using the swipe-down search bar nothing comes up. I've tried plugging it in to my laptop to see if it would download but that didn't seem to do anything. Since all Apps are downloaded from the "App Store" App, I'm not sure how to download the "App store" itself.

iPhone 6, iOS 9.1

Posted on Oct 24, 2015 7:17 PM

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Question marked as Best reply

Posted on Oct 24, 2015 7:33 PM

You would have to restore the iPhone to factory settings in order to restore the App Store app.


Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Before your restore your iPhone,


  1. Make sure that you have the latest version of iTunes.
  2. Use iTunes to back up your device. Transfer and sync any additional content to your computer.
  3. If you're using iOS 6 or later, go to Settings > iCloud and turn off Find My iPhone.




Before you do this follow the instructions by Meg St._Clair regarding Restrictions first.

5 replies
Question marked as Best reply

Oct 24, 2015 7:33 PM in response to fmusick

You would have to restore the iPhone to factory settings in order to restore the App Store app.


Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Before your restore your iPhone,


  1. Make sure that you have the latest version of iTunes.
  2. Use iTunes to back up your device. Transfer and sync any additional content to your computer.
  3. If you're using iOS 6 or later, go to Settings > iCloud and turn off Find My iPhone.




Before you do this follow the instructions by Meg St._Clair regarding Restrictions first.

App store is not installed on my iPhone 6

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