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Oct 26, 2015 8:34 AM in response to angelafromorangeby joe_7399,Hey there Angela,
Welcome to Apple Support Communities.
The information and troubleshooting tips in the article below should help you resolve the pixelated display when trying to use the Camera app with the iSight camera on your iPad mini.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
(camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
So long.
