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My new Macbook keeps restarting because it "recovered from a problem"

and this is the error report i get when it turns back on.


Anonymous UUID: 9BE6FE98-C552-0694-FB41-0DA5D2AC05B9



Sun Oct 25 00:26:19 2015



*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9c5a432b): "InitializeNVMe error = 0xE00002D7\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONV MeFamily-110.0.11/AppleNVMeController.cpp:220

Backtrace (CPU 0), Frame : Return Address

0xffffff8126c2bdb0 : 0xffffff801b2e5307

0xffffff8126c2be30 : 0xffffff7f9c5a432b

0xffffff8126c2be60 : 0xffffff801b8a3eec

0xffffff8126c2bee0 : 0xffffff801b89d522

0xffffff8126c2bf00 : 0xffffff801b31965a

0xffffff8126c2bfb0 : 0xffffff801b3d15d7

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(1.1)[AF056109-ABF7-3531-8041-75C0C7BF4FD3]@0xfffff f7f9c5a3000->0xffffff7f9c5bffff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[34E40648-FAF6-3B13-81F5-477010 B7CEFE]@0xffffff7f9bebb000

dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff 7f9bb37000

dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xff ffff7f9ba57000

dependency: com.apple.iokit.IOReportFamily(31)[00ECF188-29A2-3C48-B4DD-B155077F7B3C]@0xffff ff7f9c52b000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

15B42



Kernel version:

Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

Kernel slide: 0x000000001b000000

Kernel text base: 0xffffff801b200000

__HIB text base: 0xffffff801b100000

System model name: MacBook8,1 (Mac-BE0E8AC46FE800CC)



System uptime in nanoseconds: 16316120304375

last loaded kext at 12663777442368: com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 (addr 0xffffff7f9dd92000, size 40960)

last unloaded kext at 16010651523510: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f9dd8b000, size 28672)

loaded kexts:

com.disc-soft.DAEMONTools.VirtualSCSIBus 1.0.2

expressvpn.tun 1.0

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.20.21

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDA 272.50.31

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelBDWGraphics 10.1.0

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleBacklight 170.8.1

com.apple.driver.AppleLPC 3.1

com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.driver.AppleTopCaseHIDEventDriver 86

com.apple.driver.AirPort.Brcm4360 1010.14.1a4

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50.31

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUARTTransport 4.4.2f1

com.apple.driver.AppleGraphicsControl 3.11.33b1

com.apple.iokit.IOSurface 108.0.1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleHDAController 272.50.31

com.apple.iokit.IOHDAFamily 272.50.31

com.apple.iokit.IOAudioFamily 204.1

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOBluetoothFamily 4.4.2f1

com.apple.AppleGraphicsDeviceControl 3.11.33b1

com.apple.iokit.IOAcceleratorFamily2 203.10

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleIntelLpssUART 2.0.57

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.CoreStorage 517

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleMultitouchDriver 304.9

com.apple.driver.AppleHIDTransport 5

com.apple.driver.AppleHSSPIHIDDriver 41.6

com.apple.iokit.IONVMeFamily 1.1.0

com.apple.iokit.IO80211Family 1101.24

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 41.6

com.apple.driver.AppleHPM 1.2.5

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.AppleIntelLpssI2CController 2.0.57

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.driver.AppleIntelLpssI2C 2.0.57

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 415

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBook8,1, BootROM MB81.0164.B09, 2 processors, Intel Core M, 1.3 GHz, 8 GB, SMC 2.25f86

Graphics: Intel HD Graphics 5300, Intel HD Graphics 5300, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464231363441314D412D47442D462020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464231363441314D412D47442D462020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x131), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)

Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus:

MacBook, OS X El Capitan (10.11.1)

Posted on Oct 24, 2015 9:33 PM

Reply
3 replies

Oct 25, 2015 11:17 AM in response to Adolphobia

Please remove "DAEMONTools" and see whether the panics stop.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Oct 26, 2015 1:24 PM in response to Linc Davis

uninstalled, keep getting the same error right after removing daemon. here is the error report, do you think it might be hardware? this macbook is brand new.

Anonymous UUID: 9BE6FE98-C552-0694-FB41-0DA5D2AC05B9



Mon Oct 26 16:18:56 2015



*** Panic Report ***

panic(cpu 0 caller 0xffffff7fa05a432b): "InitializeNVMe error = 0xE00002D7\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONV MeFamily-110.0.11/AppleNVMeController.cpp:220

Backtrace (CPU 0), Frame : Return Address

0xffffff812a3a3db0 : 0xffffff801f2e5307

0xffffff812a3a3e30 : 0xffffff7fa05a432b

0xffffff812a3a3e60 : 0xffffff801f8a3eec

0xffffff812a3a3ee0 : 0xffffff801f89d522

0xffffff812a3a3f00 : 0xffffff801f31965a

0xffffff812a3a3fb0 : 0xffffff801f3d15d7

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(1.1)[AF056109-ABF7-3531-8041-75C0C7BF4FD3]@0xfffff f7fa05a3000->0xffffff7fa05bffff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[34E40648-FAF6-3B13-81F5-477010 B7CEFE]@0xffffff7f9febb000

dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff 7f9fb37000

dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xff ffff7f9fa57000

dependency: com.apple.iokit.IOReportFamily(31)[00ECF188-29A2-3C48-B4DD-B155077F7B3C]@0xffff ff7fa052b000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

15B42



Kernel version:

Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

Kernel slide: 0x000000001f000000

Kernel text base: 0xffffff801f200000

__HIB text base: 0xffffff801f100000

System model name: MacBook8,1 (Mac-BE0E8AC46FE800CC)



System uptime in nanoseconds: 444241210063

last loaded kext at 6739963051: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fa1256000, size 32768)

last unloaded kext at 105215983328: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa125e000, size 40960)

loaded kexts:

expressvpn.tun 1.0

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.AGPM 110.20.21

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDA 272.50.31

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleLPC 3.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleBacklight 170.8.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelBDWGraphics 10.1.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.driver.AppleTopCaseHIDEventDriver 86

com.apple.driver.AirPort.Brcm4360 1010.14.1a4

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50.31

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUARTTransport 4.4.2f1

com.apple.driver.AppleGraphicsControl 3.11.33b1

com.apple.iokit.IOBluetoothFamily 4.4.2f1

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleHDAController 272.50.31

com.apple.iokit.IOHDAFamily 272.50.31

com.apple.iokit.IOAudioFamily 204.1

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleIntelLpssUART 2.0.57

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.11.33b1

com.apple.iokit.IOAcceleratorFamily2 203.10

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.CoreStorage 517

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleMultitouchDriver 304.9

com.apple.driver.AppleHIDTransport 5

com.apple.iokit.IONVMeFamily 1.1.0

com.apple.driver.AppleHSSPIHIDDriver 41.6

com.apple.iokit.IO80211Family 1101.24

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 41.6

com.apple.driver.AppleHPM 1.2.5

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.AppleIntelLpssI2CController 2.0.57

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.driver.AppleIntelLpssI2C 2.0.57

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 415

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBook8,1, BootROM MB81.0164.B09, 2 processors, Intel Core M, 1.3 GHz, 8 GB, SMC 2.25f86

Graphics: Intel HD Graphics 5300, Intel HD Graphics 5300, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464231363441314D412D47442D462020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464231363441314D412D47442D462020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x131), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)

Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports

USB Device: USB 3.0 Bus

Thunderbolt Bus:

My new Macbook keeps restarting because it "recovered from a problem"

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