HT204641: Update the software on your Apple Watch

Learn about Update the software on your Apple Watch
Mgmurrayjr

Q: cant install os 2 for the watch it takes hours then says it failed to download tried it 4 times

cant install os 2 for the watch it takes hours then says it failed to download tried it 4 times

Apple Watch, iOS 9.1

Posted on Oct 25, 2015 4:57 AM

Close

Q: cant install os 2 for the watch it takes hours then says it failed to download tried it 4 times

  • All replies
  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 25, 2015 5:06 AM in response to Mgmurrayjr
    Level 7 (31,031 points)
    Apple Watch
    Oct 25, 2015 5:06 AM in response to Mgmurrayjr

    Hi

     

    Try this, which may help to address issues at or before the "verifying" stage.

    However, do not interrupt your iPhone or watch if the process has already reached the "installing" stage.

     

    On your iPhone, close the Watch app along with all other open apps (double-press on the Home button, swipe up on each of the app previews).

     

    Remove your watch from the charger and restart both devices, turning both off and then restarting your iPhone first.

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

    - To turn it back on: press and hold the side button until you see the Apple logo.

     

    Then replace your watch on the charger and try updating again, ensuring that you have followed the instructions here:

    Update the software on your Apple Watch - Apple Support