HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
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All replies
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Helpful answers
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Oct 25, 2015 7:15 AM in response to dantonishenby Jonathan UK,Hi
Try unpairing and re-pairing your watch (which has resolved the same issue for others). The Watch app on your iPhone takes backups of your watch automatically, including a refresh when unpairing via the app. When setting it up again, choose to restore it from backup. Most data and settings will be restored, with some exceptions (eg Apple Pay cards).
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support
Then try updating again by following the instructions here:
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Oct 25, 2015 6:20 PM in response to dantonishenby Meg St._Clair,Being connected to the wireless network created by your router does not, of itself, mean you're connected to the internet. Check to make sure you can access a website from Safari on your phone to verify that the router is connecting to the internet.