-
All replies
-
Helpful answers
-
Oct 25, 2015 8:34 AM in response to amyfromdentonby Demo,There may not be a newer version for your OS, but you might have to update your computer operating system in order to download the latest version of iTunes. What computer OS are you running and which version of iTunes do you have?
The latest version of iTunes is 12.3.1.
-
Oct 25, 2015 9:07 AM in response to Demoby amyfromdenton,Thank you for replying but that is the latest version I have.... 12.3.1... That is why I cant figure out what to do next.
-
Oct 25, 2015 9:23 AM in response to amyfromdentonby Demo,Are you using Windows? It might help to uninstall iTunes and all Apple software and then install it again.
-
Oct 25, 2015 9:38 AM in response to Demoby amyfromdenton,I am using windows... you know... that may be the answer.. I downloaded windows 10 and then my wifi would disconnect all the time so then I recently went back to windows 8.... maybe it messed something up with itunes.. Ill try that.. thanks for all of your help!!!