marcella_e
Level 1 (0 points)

Q: Change verifying number for Apple pay

I Can't verify my card on Apple Pay as its my old number that keeps getting the SMS messages I need to change the number to my new one anyone know how please????

iPad

Posted on Oct 25, 2015 9:35 AM

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marcella_e

Q: Change verifying number for Apple pay

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 25, 2015 9:40 AM in response to marcella_e
    Level 8 (40,050 points)
    Apple Watch
    Oct 25, 2015 9:40 AM in response to marcella_e

    Hi Marcella

     

    The verification process for Apple Pay is handled by your card issuer / bank. Text message / SMS verification involves the issuer sending a message to the mobile / cell phone number that they (not Apple) have on record for you. If you are not receiving the text message, contact your bank to update their records.

     

    If you call your card issuer (rather than, for example, updating your contact details online) and ask to speak with their Apple Pay verification team, they may also be willing to complete verification by phone instead.