Activity problem since clocks went back

Has anyone noticed a problem with Activity on Apple Watch since the clocks went back in the uk?

"Stand" has been an hour ahead all day and since 11pm the app crashed every time I tried to open it.

Restarting the watch hasn't fixed the problem.

Anyone know how to sort it?

Tia.

Apple Watch, iOS 9.1

Posted on Oct 25, 2015 5:02 PM

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Posted on Oct 25, 2015 6:07 PM

Hi


Try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

- To turn it back on: press and hold the side button until you see the Apple logo.

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Oct 25, 2015 6:07 PM in response to Cheevas

Hi


Try restarting both your iPhone and your watch. Turn both devices off first, then restart your iPhone before restarting your watch:

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.

- To turn it back on: press and hold the side button until you see the Apple logo.

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Oct 26, 2015 11:30 PM in response to Cheevas

Restart both, phone and watch. It will bring back data in Activity on the phone. It requires a while to sync after restarting (for current day mainly). However it is very big bug in software.


BTW: Using iPhone with Watch is the same (or worse) experience like using Windows 98: you have to restart Watch every two days, and iPhone - at least - once a week.

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Nov 2, 2015 7:38 PM in response to Cheevas

Unfortunately restarting phone and watch did not solve my problem. If I try to access activity date for Nov. 1 on my iPhone, the app crashes. Our time change was early morning of Nov. 1. Data for Oct. 31 and earlier dates is accessible. Any other suggestions?

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Nov 2, 2015 8:07 PM in response to nancy508

There's no way to fix this right now other than restoring your iPhone to clear the activity data which of course, defeats the object as there'll be no data to access. It's a bug that causes data corruption with DST changes, surprising it made it into Watch OS 2.0.1 being it's so obvious, but it has been filed with the Watch OS team and hopefully the fix will be implemented in Watch OS 2.0.2 or later, or iOS 9.2 depending on where the bug lies.

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Nov 3, 2015 2:01 AM in response to Cheevas

Same thing happening to me. November 1st crashes the activity app. Worse though, it seems to have corrupted the data for that day. I previously had a streak of achieving my move goal going back to the first day the watch was available, but now the move ring on 11/1 no longer closes. This is particularly infuriating because I rant the New York City Marathon that day. I met my goal 5 times over. So now because of yet another daylight saving time error, not only is my perfect streak broken, but my activity data from the marathon is also inaccessible.

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Activity problem since clocks went back

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