Hi. Have updated my iPhone to iOS 9.1. The phone doesn't find the necessary contact in Contact list. Why?

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v.tsay Author

Level 1

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Hi. Have updated my iPhone to iOS 9.1. The phone doesn't find the necessary contact in Contact list. Why?

iPhone 6, iOS 9.1

Posted on Oct 25, 2015 10:04 PM

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Answer 1

CarlAVII

Community Specialist

Oct 27, 2015 8:59 AM in response to v.tsay

Hi v.tsay,

Welcome to the Apple Support Communities! We'd love to help get your iPhone working the way it ought to after upgrading, but I'm not quite sure what's happening when you say that it can't find the necessary contact. If you could let us know what steps you're taking to get to the point that you've mentioned it would be greatly appreciated.

Alternatively, screenshots can be a great way to help shed light on the issue, as well!

How to take a screenshot on your iPhone, iPad, and iPod touch

All my best.

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Answer 2

v.tsay Author

Level 1

0 points

Oct 27, 2015 10:19 PM in response to CarlAVII

Dear Allen,

My iPhone doesn't show the required name in address book after the input.

1 Step. I need to find the required contact in my address book. I pushed the "Contacts".

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2 Step. I try to input the required name to the "Search" field, for example "Abulaziz ...". I have this name in my address book. See image attached.

And there are no any results. "No results" were displayed. See image attached.

Why? and what's happened?

Look forward to your response.

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Answer 3

AppleJoe

Community Manager

Oct 30, 2015 6:09 AM in response to v.tsay

v.tsay,

Thanks for the information and the screenshots! Rather than searching from Contacts you may try searching by swiping right from the Home Screen and searching via Spotlight.

Hope this helps!

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