BritanyN13
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Q: Accidentally clicked upgrade iCloud storage, how do I undo so I'm not charged

This morning I got an notification that I didn't have sufficient storage for my iCloud back up. The notification gives you the option to click ok, cancel or upgrade iCloud storage. I accidentally clicked upgrade and I'm trying to 'cancel' this so that I'm not charged. Does anyone know how to do this? Please help, asap.
Thanks!

iPhone 6, iOS 9.1

Posted on Oct 25, 2015 10:48 PM

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BritanyN13

Q: Accidentally clicked upgrade iCloud storage, how do I undo so I'm not charged

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  • by norm123,

    norm123 norm123 Oct 27, 2015 9:50 AM in response to BritanyN13
    Community Specialists
    Oct 27, 2015 9:50 AM in response to BritanyN13

    Hi Britany,

    I understand that you are running low on iCloud storage, but did not mean to click on upgrade. Let's go over how to find out what you are using and how to manage your iCloud storage.

    So when you clicked on upgrade storage, you would have been brought to the landing page for choosing the size of iCloud storage that you want. With multiple tiers of storage, it will not just automatically upgrade you to the next tier, an option would have to be selected. 

    Go to Settings > iCloud > Storage​ and you will see what you are currently selected for. If needed, you can make changes to go up to more storage or to stay at the free tier. For more details, take a look at the 1st article for up and downgrading your iCloud storage. 

    iCloud storage upgrades and downgrades
    https://support.apple.com/en-us/HT201318

    If you need to clean up your iCloud storage, take a look at the article below for suggests on slimming up your storage. 

    Manage your iCloud storage
    https://support.apple.com/en-us/HT204247

    Have a good day