DC130

Q: Macbook Air keeps restarting after updating to El Capitan HELP

After updating my Macbook Air (13in, Early 2014) to OS X El Capitan today it keeps restarting with a screen stating that my laptop has encountered a problem or something along those lines. What can I do to resolve this issue?

 

Here's the system report from when this happens:

 

Mon Oct 26 03:27:41 2015

 

 

*** Panic Report ***

panic(cpu 3 caller 0xffffff8008dd6bba): Kernel trap at 0xffffff8014b43100, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8014b43100, CR3: 0x000000012b576057, CR4: 0x00000000001627e0

RAX: 0xffffff802344c800, RBX: 0xffffff8014113100, RCX: 0xfffffffffff75c8c, RDX: 0x0000000000000001

RSP: 0xffffff90a4223de8, RBP: 0xffffff90a4223e00, RSI: 0x0000000000000002, RDI: 0xffffff8023446400

R8:  0xffffff8016b95800, R9:  0x0000000000010001, R10: 0xffffff80094171f8, R11: 0x0000000000000004

R12: 0xffffff800949ba10, R13: 0x0000000000000003, R14: 0xffffff8023446400, R15: 0xffffff8018d42d88

RFL: 0x0000000000010286, RIP: 0xffffff8014b43100, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff8014b43100, Error code: 0x0000000000000011, Fault CPU: 0x3 Kernel NX fault, PL: 0

 

 

Backtrace (CPU 3), Frame : Return Address

0xffffff90a4223a70 : 0xffffff8008ce5307

0xffffff90a4223af0 : 0xffffff8008dd6bba

0xffffff90a4223cd0 : 0xffffff8008df4313

0xffffff90a4223cf0 : 0xffffff8014b43100

0xffffff90a4223e00 : 0xffffff8008d9aec0

0xffffff90a4223e30 : 0xffffff8008ce9aa3

0xffffff90a4223e60 : 0xffffff8008ccd478

0xffffff90a4223ea0 : 0xffffff8008cdcfd5

0xffffff90a4223f10 : 0xffffff8008dc13aa

0xffffff90a4223fb0 : 0xffffff8008df4b36

 

 

BSD process name corresponding to current thread: usbd

 

 

Mac OS version:

15B42

 

 

Kernel version:

Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

Kernel slide:     0x0000000008a00000

Kernel text base: 0xffffff8008c00000

__HIB  text base: 0xffffff8008b00000

System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)

 

 

System uptime in nanoseconds: 241022408798

last loaded kext at 5893033754: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f8af9a000, size 20480)

last unloaded kext at 112920491497: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f8b088000, size 36864)

loaded kexts:

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.21

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 272.50.31

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleBacklight 170.8.1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleLPC 3.1

com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIntelHD5000Graphics 10.1.0

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferAzul 10.1.0

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.driver.AppleTopCaseHIDEventDriver 86

com.apple.iokit.IOAHCIBlockStorage 2.8.0

com.apple.driver.AppleAHCIPort 3.1.5

com.apple.driver.AirPort.Brcm4360 1010.14.1a4

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50.31

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleHDAController 272.50.31

com.apple.iokit.IOHDAFamily 272.50.31

com.apple.iokit.IOAudioFamily 204.1

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1

com.apple.iokit.IOBluetoothFamily 4.4.2f1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.11.33b1

com.apple.iokit.IOAcceleratorFamily2 203.10

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517

com.apple.driver.AppleMultitouchDriver 304.9

com.apple.driver.AppleHIDTransport 5

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleHSSPIHIDDriver 41.6

com.apple.iokit.IOAHCIFamily 2.8.0

com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.0.6

com.apple.iokit.IO80211Family 1101.24

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 41.6

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 415

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookAir6,2, BootROM MBA61.0099.B20, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.13f15

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)

Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

USB Device: USB 3.0 Bus

USB Device: Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

MacBook Air, OS X El Capitan (10.11.1)

Posted on Oct 26, 2015 12:34 AM

Close

Q: Macbook Air keeps restarting after updating to El Capitan HELP

  • All replies
  • Helpful answers