Q: Macbook Air keeps restarting after updating to El Capitan HELP
After updating my Macbook Air (13in, Early 2014) to OS X El Capitan today it keeps restarting with a screen stating that my laptop has encountered a problem or something along those lines. What can I do to resolve this issue?
Here's the system report from when this happens:
Mon Oct 26 03:27:41 2015
*** Panic Report ***
panic(cpu 3 caller 0xffffff8008dd6bba): Kernel trap at 0xffffff8014b43100, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8014b43100, CR3: 0x000000012b576057, CR4: 0x00000000001627e0
RAX: 0xffffff802344c800, RBX: 0xffffff8014113100, RCX: 0xfffffffffff75c8c, RDX: 0x0000000000000001
RSP: 0xffffff90a4223de8, RBP: 0xffffff90a4223e00, RSI: 0x0000000000000002, RDI: 0xffffff8023446400
R8: 0xffffff8016b95800, R9: 0x0000000000010001, R10: 0xffffff80094171f8, R11: 0x0000000000000004
R12: 0xffffff800949ba10, R13: 0x0000000000000003, R14: 0xffffff8023446400, R15: 0xffffff8018d42d88
RFL: 0x0000000000010286, RIP: 0xffffff8014b43100, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8014b43100, Error code: 0x0000000000000011, Fault CPU: 0x3 Kernel NX fault, PL: 0
Backtrace (CPU 3), Frame : Return Address
0xffffff90a4223a70 : 0xffffff8008ce5307
0xffffff90a4223af0 : 0xffffff8008dd6bba
0xffffff90a4223cd0 : 0xffffff8008df4313
0xffffff90a4223cf0 : 0xffffff8014b43100
0xffffff90a4223e00 : 0xffffff8008d9aec0
0xffffff90a4223e30 : 0xffffff8008ce9aa3
0xffffff90a4223e60 : 0xffffff8008ccd478
0xffffff90a4223ea0 : 0xffffff8008cdcfd5
0xffffff90a4223f10 : 0xffffff8008dc13aa
0xffffff90a4223fb0 : 0xffffff8008df4b36
BSD process name corresponding to current thread: usbd
Mac OS version:
15B42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x0000000008a00000
Kernel text base: 0xffffff8008c00000
__HIB text base: 0xffffff8008b00000
System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)
System uptime in nanoseconds: 241022408798
last loaded kext at 5893033754: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f8af9a000, size 20480)
last unloaded kext at 112920491497: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f8b088000, size 36864)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleBacklight 170.8.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelHD5000Graphics 10.1.0
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.1.0
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517
com.apple.driver.AppleMultitouchDriver 304.9
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleHSSPIHIDDriver 41.6
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.6
com.apple.driver.AppleIntelLpssSpiController 2.0.57
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookAir6,2, BootROM MBA61.0099.B20, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.13f15
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
MacBook Air, OS X El Capitan (10.11.1)
Posted on Oct 26, 2015 12:34 AM
