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enetschke Author

Level 1

4 points

My Ipad says Touch ID does not recognize your fingerprint. I just uploaded the latest ios on Saturday morning. I have not used fingerprint recognition and only use the passcode. How can I fix this and get into my ipad?

My ipad says " Touch ID does not recognize your fingerprint". I never set up fingerprint on this ipad just for this reason. I only use my passcode. I updated to the new IOS on Friday evening and then this happened on Saturday. Screen is locked. I cannot toggle to get out of it. I cannot shut it off. How can I get in to change it back?

I updated my iphone at the same time and it is working fine.

iPad 2, iOS 9.1

Posted on Oct 26, 2015 6:14 AM

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My Ipad says Touch ID does not recognize your fingerprint. I just uploaded the latest ios on Saturday morning. I have not used fingerprint recognition and only use the passcode. How can I fix this and get into my ipad?

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