Apps installed via Configurator 2 are asking for apple ID and password when launched

I am facing an similar situation here. I have 200 iPads that needed to be supervised, enrolled and loaded with 38 apps.

My work flow is,

1. AC2 - Restore.

2. AC2 - Blueprint: Supervise + Restrictions + WiFi payloads.

3. AC2 - Blueprint: 38 Apps via VPP (Working along with Server app caching so that it don't have to download the same apps 200 times)

4. Server app- Create user

5. iPad - Enroll with user account + Rename Device.

6. Everything was working fine after doing that to all 200 iPads.

Or so i thought... when i try to open an app, It opened for a split second, crash/closed by itself then shows error message stating “Unable to Verify App. A connection to the App Store is required for the first launch "Insert App name” on this iPad. Please connect to the internet and try again.I then connect it to WiFi and the App was able to open. This needed to be done for every individual app. And it's a one time thing as it works fine offline after that.

But doing it 7600 times (200 ipads with 38 Apps) is crazy.

Please help.

I had a similar problem when I updated to Configurator 2. I resolved the issue by "purchasing" all the apps through the Volume Purchase Program which then allowed Configurator 2 to install them without requiring an Apple ID each time. This applies to free apps as well as paid apps. Just be sure in Configurator 2 you are signed in using the proper VPP account in the STORE tab.

Configurator 2 then assigns licenses of each app (even the free ones) to each iPad. Be sure to "buy" enough licenses of the free apps to cover your fleet of iPads.

I hope this helps.

Mark Sheward

Well, same problem here, with 173 iPads. I registered for the VPP and it works fine. BUT: All iPads are managed by Sophos Mobile Control 5 as MDM and when I push an app from Sophos to the iPads OTA, these apps ask for an apple-ID like it was with AC2 without VPP. I linked my VPP-Account to Sophos and I can see my VPP-licenses there.

Cheers

Detlef

I'm not familiar with Sophos but I was having the same issue with AC2 and Meraki - until I discovered that newly-added-to-Meraki VPP apps weren't prompting, only ones that had been added prior to the Meraki updates related to device-based assignment. I checked each app and it turned out that the older VPP apps were set to user-based assignment (in Meraki) and I had to change the drop-down (for each individual app, which was a pain) to set them to device-based assignment. After that, the VPP apps were pushed by Meraki without getting prompted for an Apple ID on the device.

Hope this helps,

Diana

I'm trying to setup a Blue print, which limits a Group of iPad,so the user can't install Apps them selv, but only use those that have been deployed with VPP account.

Anyone have similar setup?

If so, what restriction do you use on Apps installation?

Hello I am having this same issue each ipad app wants to connect to WiFi to launch the app, have you figured a way to get around this yet?

Thank you