chrisdro

Q: Keychain broken after upgrade to 10.11.1

After upgrading to El Capitan 10.11.1 I can no longer open individual items in my Keychain such as passwords and notes.

 

Clicking on an item, the selecting "Show Password" opens a dialogue box. The dialogue then has the following options:

Allow Always

Deny

Allow

 

Allow and Allow Always do not work after entering the correct password.

Deny will close the dialogue box.

 

I use the keychain to store tons of information in Secure Notes and if this cannot be resolved it would be a monumental disaster! That items like this get through QA boggles my mind.

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.1)

Posted on Oct 26, 2015 10:27 AM

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Q: Keychain broken after upgrade to 10.11.1

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 26, 2015 12:43 PM in response to chrisdro
    Level 10 (208,037 points)
    Applications
    Oct 26, 2015 12:43 PM in response to chrisdro

    Back up all data before proceeding.

    Launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

    Right-click or control-click the login entry in the list. From the menu that pops up, select

              Change Settings for Keychain "login"

    In the sheet that opens, uncheck both boxes, if not already unchecked.

    From the menu bar, select

              Keychain Access Preferences... First Aid

    There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.

    Select

              Keychain Access Keychain First Aid

    from the menu bar and repair the keychain. Quit Keychain Access.

    If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

  • by chrisdro,

    chrisdro chrisdro Oct 26, 2015 2:44 PM in response to chrisdro
    Level 1 (0 points)
    Oct 26, 2015 2:44 PM in response to chrisdro

    After a long time on the phone with Apple support we found out it was the MagicPrefs extension causing the problem.

     

    Fixed now.