Q: My macbook pro 15' with retina display, just keeps shutting down suddenly or gives me a blank black screen so id have to press the power button to close it, what is it, its still 2 years old, scratches on the screen from the keyboard, it costs 2000$!

My mac shiuts down suddenly or gives me a black screen, without saving, without anything, applications crash and the screen got scratched by its own keyboard for God sake, its a 2000$ machine.

MacBook Pro with Retina display

Posted on Oct 26, 2015 2:28 PM

I have this question too

Q: My macbook pro 15' with retina display, just keeps shutting down suddenly or gives me a blank black screen so id have to press the ... more

All replies

Helpful answers

by OGELTHORPE,

OGELTHORPE Oct 26, 2015 3:15 PM in response to douby94
Level 9 (52,776 points)

Mac OS X

Oct 26, 2015 3:15 PM in response to douby94

Examine this Apple support article to see if your MBP is experiencing kernel panics. If so log and post it:

https://support.apple.com/en-us/HT201753

Also download and post an Etrecheck report:

http://www.etresoft.com/etrecheck

Ciao.
Reply options

Link to this post

Q: My macbook pro 15' with retina display, just keeps shutting down suddenly or gives me a blank black screen so id have to press the power button to close it, what is it, its still 2 years old, scratches on the screen from the keyboard, it costs 2000$!

All replies Helpful answers

by OGELTHORPE,

All replies

Helpful answers