Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Safari 9.0.1 (10601.2.7.2) is desperately slow.

MacBook Pro, OS Yosemite 10.10.5

2.3 GHz Intel Core i5


My Safari 9.0.1 (10601.2.7.2) is desperately slow.

iCloud never recognize my Apple ID password, also. I have to change it every time I try to get an app.

MacBook Pro (13-inch Early 2011), Mac OS X (10.6.8)

Posted on Oct 26, 2015 3:44 PM

Reply
2 replies

Oct 26, 2015 9:20 PM in response to aquimike

There are many possible causes for problems with web browsing. Below are some simple steps that may either solve the problem or point the way to a solution.

Back up all data before making any changes.

1. Restart your router and also your broadband device, if they're separate.

2. If you connect to the the router with Wi-Fi, turn Wi-Fi off and then back on.

3. If you connect with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi.

4. Take the steps recommended in these support articles:

If Safari doesn't load a page or webpage items are missing

Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load

5. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed.

6. In the Security tab of the preferences window, uncheck the box marked

Warn when visiting a fraudulent website

if it's checked.

7. If you're running OS X 10.10 or later, select the Search tab. Uncheck the box marked

Enable Quick Website Search

if it's checked.

8. If you're running OS X 10.9 or later, select the Advanced tab and uncheck the box marked

Stop plug-ins to save power

Quit and relaunch the browser.

9. If you're running OS X 10.10 or later, open the General pane in System Preferences and uncheck the box marked

Allow Handoff between this Mac and your iCloud devices

if it's checked.

10. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest.

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

11. Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

12. If other browsers and Internet applications are also affected, follow these instructions and test.

13. Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked.

14. Are there any other devices on the same network that can browse the Web, and if so, are they affected?

15. If you can, test Safari on another network.

16. If you know that you've modified the hosts file to block access to certain servers, undo that modification.

17. Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

After testing, restart as usual.

Nov 25, 2015 12:08 PM in response to Linc Davis

Thanks Linc and sorry for this one month delay.


I performed almost all your steps (except the last one, #17) and the Mac runs better, not as it did before but much better. (App Store for instance, is very slow).

The matter with Start up in Recovery mode is that my OS X Utilities* screen doesn't show "GET Help Online".

My OS was updated and is actually 10.11.1 (15B42).


* ¿Utilities comes up when you open the Apps screen, right?


Thanks and best regards!

My Safari 9.0.1 (10601.2.7.2) is desperately slow.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.