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Oct 28, 2015 6:26 AM in response to samkat01by mario49,Hey samkat01,
If I understand correctly, you want to make a copy of your iCloud data. I would recommend you read this article, it may be able to help troubleshoot the issue.
Archive or make copies of your iCloud data - Apple Support
Copy documents from iCloud.com
If you upgraded to iCloud Drive, use these steps to download files stored in iCloud Drive or iWork for iCloud beta:
- Sign in to iCloud.com on a Mac or PC.
- Open the iCloud Drive, Pages, Numbers, or Keynote app.
- Find and select the file.
- Click
or choose Download Document from the Action
menu. The document will download to your default downloads location.
If you haven’t upgraded your account to use iCloud Drive, you won’t be able to see your files in the iCloud Drive app at iCloud.com.
Thank you for using Apple Support Communities.
Have a good one.
