sidsden
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Q: WiFi issues on Windows 10 using bootcamp

After installing Windows 10 via bootcamp, initially I did not have the WiFi drivers installed automatically, however, installing the legacy WiFi driver from the bootcamp driver package resolved the issue. Recently, Apple pushed bootcamp 6 to my machine and I thought all my woes would be gone, but I was wrong.

As of now, I do not have any other issues using Windows on my mid 2012 Macbook Pro (non-retina, which also runs the latest OSX 10.11 El Capitan) except for the WiFi. My WiFi keeps on disconnecting/reconnecting in intervals of 5-10 minutes. To be very clear this is an issue only while using Windows (means my hardware is perfectly OK). Also, I have noticed that this happens only when I am home using my home WiFi. When I am at school using Windows 10 on my mac, there is no disconnection of the WiFi. It is also worthwhile to note that my other devices, which include 2 Samsung smartphones, and my roommate's devices including his laptop and his smartphone, do not have any drops on their WiFi connection.

So, is it possible that the same WiFi receiver which is in my Macbook uses a different frequency to connect to WiFi when booted with Windows, and all the other devices use a different frequency? I am not sure of this, but have read that most smartphones and laptops use the 5 GHz frequency, is it possible that Windows uses, or rather Apple makes Windows to use the 2.4 GHz band for its bootcamped devices? Will using a different WiFi switch/router/transmitter solve my problem? Are there any software tweaks that I can make to resolve this? Or perhaps a different driver? Any help will be greatly appreciated. Please let me know if you need any extra information. My current router at home is from Cisco (Model: DPQ3925, the stock router from the ISP) and my ISP is Cox Communications.

 

Sid

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.1), null

Posted on Oct 26, 2015 8:28 PM

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Q: WiFi issues on Windows 10 using bootcamp

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  • by alastairfromistanbul,

    alastairfromistanbul alastairfromistanbul Dec 14, 2015 1:04 PM in response to Loner T
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    Dec 14, 2015 1:04 PM in response to Loner T

    Hi,

     

    Yes. Windows 7.

  • by Loner T,

    Loner T Loner T Dec 14, 2015 1:19 PM in response to alastairfromistanbul
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    Dec 14, 2015 1:19 PM in response to alastairfromistanbul

    If you can, backup all your important Windows files, use BCA to remove Windows, and try to clean install W10 and test.

  • by zeburr,

    zeburr zeburr Dec 14, 2015 2:10 PM in response to Loner T
    Level 1 (5 points)
    Dec 14, 2015 2:10 PM in response to Loner T

    For me it was a clean install of Windows 10. No upgrade. I also tried the SMC and NVRAM suggestion to no avail.

  • by zeburr,

    zeburr zeburr Dec 14, 2015 2:13 PM in response to zeburr
    Level 1 (5 points)
    Dec 14, 2015 2:13 PM in response to zeburr

    If you ask me, its simply an out of date driver that hasn't been updated for windows 10. I'm hopeful Apple will get this fixed soon. In the meantime, it's pretty frustrating trying to be mobile and not being able to plugin to charge without losing wifi.

  • by Loner T,

    Loner T Loner T Dec 14, 2015 2:28 PM in response to zeburr
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    Dec 14, 2015 2:28 PM in response to zeburr

    If it is a clean install of W10, it would be good to know the Mac year/model. Do you know the version/manufacturer of driver installed?

  • by alastairfromistanbul,

    alastairfromistanbul alastairfromistanbul Dec 15, 2015 6:56 AM in response to Loner T
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    Dec 15, 2015 6:56 AM in response to Loner T

    Hi,

     

    Reluctant to clean install, as MS clearly intended upgrade to be possible from W7! A lot of existing stuff to reinstall if I did that too. Also I question whether licence would be effective if I wiped Bootcamp drive and started from scratch. I have tried a 'clean' install from windows setup, using windows iso file, but you still have to run Bootcamp setup after this to get it working 'fully' on the Mac hardware, and you have lost all your apps, and the wifi still cuts out.

     

    Kind regards

     

    Alastair

  • by Loner T,

    Loner T Loner T Dec 15, 2015 7:31 AM in response to alastairfromistanbul
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    Dec 15, 2015 7:31 AM in response to alastairfromistanbul

    If W7 is fully activated, and W10 upgrade completes, your Mac is registered with Microsoft. This registration is used to allow repeated W10 installations on the already registered hardware.

     

    The issue is not W7-to-W10 upgrade, but how existing W7 drivers are handled after the W10 upgrade by W10. Microsoft W10 upgrades are designed for PCs, more than Macs.

  • by alastairfromistanbul,

    alastairfromistanbul alastairfromistanbul Dec 16, 2015 3:16 PM in response to Loner T
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    Dec 16, 2015 3:16 PM in response to Loner T

    Hi,

     

    Thanks for your reply.

     

    Do you think there is likely to be a resolution to this issue either on the Windows side or the Mac bootcamp side? The mac is still just a variation on a computer after all, and there are a lot of hardware variations across the whole range of computers Windows can run on.

     

    Kind regards

     

    Alastair

  • by Loner T,

    Loner T Loner T Dec 16, 2015 3:45 PM in response to alastairfromistanbul
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    Dec 16, 2015 3:45 PM in response to alastairfromistanbul

    The Apple/Mac side has made a very weak attempt at 'merging' drivers. Your BC6 driver package (6.0.6133) contains a BCDriverMerge.exe. It does not work very well. This is the reason behind the recommendation for a clean install of W10.

     

    Apple also adds 'secret' sauce to its hardware and creates variants of well-known OEM components. Just all the Mac owners with AMD GPUs who seemed to be in agony over drivers, especially on the iMac 5Ks.

  • by nivensb,

    nivensb nivensb Dec 16, 2015 4:58 PM in response to Loner T
    Level 1 (0 points)
    Dec 16, 2015 4:58 PM in response to Loner T

    This completely solved the issue for me....... http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-1 0-wlan-autoconfig-problem/71033e94-05ed-460f-905e-e62a78d5b80f?auth=1

     

    The only annoying thing is disabling Windows 10's desire to reinstall the faulty update.

     

    1. Press CTRL+Shift+ESC to open Task Manager.
    2. Click File > Run New Task
    3. Make sure you have a check mark beside “Create this task with administrative privileges”
    4. Type CMD and hit Enter key. Type or copy/paste the following command at the CMD prompt and hit Enter key:

    wusa.exe /uninstall /kb:3116900

     

    If it prompt for confirmation, just confirm the same. Once it complete uninstalling, reboot your PC and see if it makes any difference.

     

    If it doesn't, try to re-install the update again, let it to configure, restart your PC after installing and see if it cures the issue. Go to Start Button/>Settings/>Update & Security/> Windows Update and click Check Updates.

  • by Loner T,

    Loner T Loner T Dec 16, 2015 5:15 PM in response to nivensb
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    Dec 16, 2015 5:15 PM in response to nivensb

    Thanks. I disable all Windows Automatic Updates, because the Windows tries to push WHQL drivers, which are of little value of a Mac.

     

    The other part (which you are annoyed about results from the following).

    Cumulative update for Windows 10 Version 1511: December 8, 2015 - https://support.microsoft.com/en-us/kb/3116900

     

    Cumulative update for Windows 10 Version 1511: December 2, 2015 - https://support.microsoft.com/en-us/kb/3116908

    Notice that the lowered-number update (3116900) is dated later (8 Dec 2015), so Windows Update will look for a 'newer' update (from a date perspective) and keep giving you the same update again and again. I suggest M$ created a new roll-up with a later date and correct the issues and remove these two from their patch catalog.

  • by alastairfromistanbul,

    alastairfromistanbul alastairfromistanbul Dec 17, 2015 8:35 AM in response to Loner T
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    Dec 17, 2015 8:35 AM in response to Loner T

    Hi,

     

    Thanks very much for your help. And to nivensb - his answer (just removing the update) worked for me.

     

    I will happily make a complaint to MS to support your suggestion for a new rollup, if you let me know the best place to complain to?

     

    Kind regards

     

    Alastair

  • by Loner T,

    Loner T Loner T Dec 17, 2015 8:45 AM in response to alastairfromistanbul
    Level 7 (23,898 points)
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    Dec 17, 2015 8:45 AM in response to alastairfromistanbul

    You could post on the same thread that nivensb linked to, because it has an M$ support person involved. and suggest it.

  • by nivensb,

    nivensb nivensb Dec 17, 2015 6:38 PM in response to Loner T
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    Dec 17, 2015 6:38 PM in response to Loner T

    So it looks like MS just pushed out a fix.  I just noticed on the MS boards that a new update came out today KB3124200.  For the heck of it I let Windows reinstall the latest version of update KB3116900 (the problem update) and then KB3124200 (the latest one).  So far it seems ok - no Bluetooth or WiFi disconnects in about an hour or so - fingers crossed it continues to work.

     

    Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3124200)

  • by Loner T,

    Loner T Loner T Dec 17, 2015 6:45 PM in response to nivensb
    Level 7 (23,898 points)
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    Dec 17, 2015 6:45 PM in response to nivensb

    . Thanks for keeping an eye out. Here is the direct link - https://support.microsoft.com/en-us/kb/3124200 .

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