Q: iTunes store interface is broken for me

Ned,

I'm having the same exact problem. I've reinstalled iTunes and it doesn't help. It's like the banner/media at the top is everything, and there's nothing else. I thought they'd have fixed it by now, because it's got to be costing them sales (for sure from us, we've bought the hard media and/or used Amazon). I wish I knew the solution, and will be following this thread.

I have absolutely the same problem! It happened when I upgraded iTunes to version to 12.3.1.23.

iTunes store is now completely unusable! Well .. I will bring my money somewhere else.

I have the same problem and tried removing and reinstalling al the apple applications associated with iTunes, but the problem is still there. It's only the iTunes store that goes black. I'm running Windows 10 Professional.

I found that if you make your window smaller, you can view the iTunes store ok. I had to make it about 1/3 the size of my full screen.

Mine is 2560 X 1440 as well, but it worked fine before the update. Something changed.

I have 4K monitor and it seems the latest iTunes version cannot work correctly with it in Windows. Is it a hint to make us byuing 5K iMacs?

Decreasing the size of the window did help.

Dear support please pay attention!

Thank You!

Not helpful at all.

The correct solution was to make the window smaller.

iTunes stopped working on bigger screens PC.

I have an HP AIO workstation running Windows 7 with an Nvidia Quadro card set at 2560x1440 resolution.  After a year of Googling and experimentation, I finally figured out the problem with the iTunes Store not displaying properly is related to display scaling.  To get the iTunes Store to display properly when maximized, I went to Control Panel->Appearance and Personalization->Make Text and Other Items Larger and Smaller->Set custom text size (DPI) and unchecked the box that reads "Use Windows XP Style DPI Scaling."  This fixed the issue for me.  I am posting my solution in hopes that others may benefit from it.