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Can's sign in to Appstore - This action could not be completed

After i updated OSX 10.11.1 my Appstore and my iTunes can't sign in and i don't know what's the problem. I try to access and it appear message "This action could be completed. Try again". I try to sign in my icloud on my MBP17" but is doesn't work, But when i access by my iPhone is work normally . Now i have serious problem with my icloud mail, Appstore and iTunes can anyone know how to solve this problem. Thank You.




Did apple server have some maintenance?


<Image Edited by Host to Remove Personal Information>

MacBook Pro, OS X El Capitan (10.11.1), null

Posted on Oct 27, 2015 12:05 AM

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Posted on Oct 27, 2015 11:30 PM

After i try to figure out now i found the solution


Open your Terminal and put this command


sudo mkdir -p /Users/Shared

sudo chown root:wheel /Users/Shared

sudo chmod -R 1777 /Users/Shared

After i put this everything works normally

You can read more here http://www.cnet.com/news/itunes-crashing-with-access-privileges-error-in-10-6-7/

11 replies
Question marked as Best reply

Oct 27, 2015 11:30 PM in response to BliztTC

After i try to figure out now i found the solution


Open your Terminal and put this command


sudo mkdir -p /Users/Shared

sudo chown root:wheel /Users/Shared

sudo chmod -R 1777 /Users/Shared

After i put this everything works normally

You can read more here http://www.cnet.com/news/itunes-crashing-with-access-privileges-error-in-10-6-7/

Nov 15, 2015 2:48 AM in response to vbjelak

After i try to figure out now i found the solution


Open your Terminal and put this command


sudo mkdir -p /Users/Shared

sudo chown root:wheel /Users/Shared

sudo chmod -R 1777 /Users/Shared

After i put this everything works normally

You can read more here http://www.cnet.com/news/itunes-crashing-with-access-privileges-error-in-10-6-7/

Re: Can's sign in to Appstore - This action could not be completed

Feb 29, 2016 10:19 AM in response to sandipnirmal

That CNET article above seems to be dealing with a totally different problem. It's talking about iTunes crashing. This thread was about not being able to sign into iTunes/icloud and getting the error message "this action can not be completed."


I am having the same problem. I can log in on my iPhone fine. But not on my Macbook Pro. I made a second admin account and I am able to log on there but when I go back to my old act it still gives the same error. "this action can not be completed."


If i put in the wrong PW on purpose it says "Either your apple ID or pw are incorrect"


Has anyone fixed this issue?

Can's sign in to Appstore - This action could not be completed

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