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I have one backup that completed on my iPhone 6s Plus. Since then, every time I check to see if the phone backed up, I see the message "Last backup could not be completed". The other devices I own do not have this problem. They are backing up to iCloud just fine.
All my devices are up-to-date with the latest version iOS 9.1.
Any suggestions as to how to get the backups working again?
iMac, OS X Mavericks (10.9)
Hi Ocalamarilyn,
I see that you are experiencing an issue with your backup to your iPhone. Here is an article with some troubleshooting steps for you to try that may help you affect this issue:
Get help backing up your device in iCloud - Apple Support
https://support.apple.com/en-us/HT203516
Thanks for using the Apple Support Communities. Have a good one!
I tried the above links and they didn't help. What I finally did to get this working was I went to Settings -> iCloud -> Backups, then selected my iPhone backup and deleted it (which also turns off backups to iCloud). Then reset my phone (hold down the home button and power button for about 5 seconds until the screen goes black, then release them and the phone will restart. Nothing is lost by doing this). Then went back to Settings -> iCloud -> Backups to turn backups back on. Then did Backup Now and it worked!
BTW: Since you are going to delete your iCloud backup, I'd advise plugging your phone into the computer, going into iTunes and doing a manual backup to your computer just so you have a backup available during this process.
"Last backup could not be completed" iPhone 6s Plus
