k22shs
Level 1
(0 points)
Q: iPad losing wifi connection using iOS9
Help this is driving me nuts. We have multiple apple products in the house and until I upgraded my iPad mini to iOS 9 mine like everyone else's was always connected to the wifi. Now it seems to "lose the plot" and disconnects itself or only has a minor connection whilst all the other devices eem to be having no problems at all. I have reset the connection, logged everything else off. Rebooted the router, basically tried everything but my iPad still won't connect.
All help gratefully received.
Thanks
Sandra
iMac, OS X 10.9.4
lllaass
Level 10
(190,886 points)
Does the iOS device connect OK to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
