iPad losing wifi connection using iOS9

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iPad losing wifi connection using iOS9

Help this is driving me nuts. We have multiple apple products in the house and until I upgraded my iPad mini to iOS 9 mine like everyone else's was always connected to the wifi. Now it seems to "lose the plot" and disconnects itself or only has a minor connection whilst all the other devices eem to be having no problems at all. I have reset the connection, logged everything else off. Rebooted the router, basically tried everything but my iPad still won't connect.

All help gratefully received.

Thanks

Sandra

iMac, OS X 10.9.4

Posted on Oct 28, 2015 12:50 AM

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Answer 1

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lllaass

Level 10

210,411 points

Oct 28, 2015 1:01 AM in response to k22shs

Does the iOS device connect OK to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Answer 2

k22shs Author

Level 1

0 points

Oct 28, 2015 1:01 AM in response to lllaass

Thanks hopefully the simplest of things which I didn't know about, i.e. resetting it seems to have done the trick and I no longer have an expensive doorstop. I will keep your list in case it loses the plot later but at the moment it seems to be working well

Many thanks

Sandra

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