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All replies
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Helpful answers
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Oct 28, 2015 7:41 AM in response to Irene CE Tanby thunderzzz,Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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Oct 28, 2015 7:43 AM in response to Irene CE Tanby Demo,If you just upgraded and you are seeing this behavior, look here for help.
If your iOS 9 device is stuck on Slide to Upgrade - Apple Support
If the swipe to unlock is not working for any other reason try a forced restart. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.
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Oct 28, 2015 7:50 AM in response to Irene CE Tanby Irene CE Tan,I off and on my phone again but still unable to unlock to get into the home page