HT201391: Set up and use iCloud for Windows

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mikem7751

Q: iCloud drive upload not completing on PC

I am unable to upload and store my photos and documents using iCloud drive on my Windows laptop.

 

Everytime I paste copies of folders containing my photos etc in to the iCloud drive on my laptop the upload begins but then an hour or so later it just freezes the upload and the iCloud icon in the Windows system tray show "Uploading xx files" (this number of files can differ each time depending upon where it decides to stop uploading.)

 

I can view the files on the Windows folder but when I log in to my iCloud drive online it just shows the files that managed to completely upoad successfully (i.e. only a small portion).

 

I have 15GB of files (15,000 files in total), i had originally pasted all files in to my drive in one go but after contacting Apple they said try cutting down the volume of files to 20GB .. I then tried 10GB of files instead but this too failled! I then tried just 1.5GB files and this again too fails part way through!?

 

I have 200GB storage on my iCloud and i'm not currenty utilising any of the storage I have paid for.. I just cannot understand what is wrong and why it keeps failing?

 

I'm seriously considering giong back to Dropbox which never let me down in the past.

 

I have a Windows 8.1 laptop. I've tried uninstallig and reinstalling iCloud drive in case this was the issue but still no joy.

 

Please can anyone help me???!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Kind Regards

 

Mike

iPhone 5s, Windows 8

Posted on Oct 28, 2015 9:23 AM