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El Capitan iMac (late 2009) Major Graphics Issues

A lot of software is having issues on my late 2009 iMac, which seems to related to graphics drivers, possibly the new Metal 'improvements':


El Capitan 10.11.1 (15B42)

2.8 GHz Intel Core i7

8 GB 1067 MHz DDR3

ATI Radeon HD 4850 512 MB


Some are just visually glitchy (Google Chrome with strange flashing bars and artifacts) and Steam games (with broken textures, odd transparency, etc), while others are majorly crippled in their use. Modo, a professional 3D design software does not function well enough to use. Trying to manipulate models is impossible with the new upgrade. In Adobe Illustrator, the R-click menu is gone with the upgrade (at least not when using an additional extended screen) Restarting, shutting down, reinstalling software, etc. have not worked.


Please fix this issue, Apple! I've contacted the other software companies and at least Modo is unable to fix this from their end.


Scott

iMac (27-inch Late 2009), OS X El Capitan (10.11.1), ATI Radeon HD 4850 512 MB

Posted on Oct 28, 2015 9:54 AM

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Posted on Oct 28, 2015 10:14 AM

I don't want to sound like a downer, but if all of your Apple software is working fine, these are issues with the third party software.


It is the job of the third party developers to make their software work with El Capitan; it is not Apple's job to make the OS work with other software.


Since all of the software you mentioned is third party, checking to make sure sure you have all of their necessary updates and drivers is the first step to fixing these issues. I know it's easy to blame El Capitan, and yes these issue didn't happen until it was installed, but there is a reason developers can access OS betas and tools before they are released. It is the developer's responsibility to make their apps work with current software.


A lot of people blamed Apple in 2010 when Quciken 2007 didn't work in Lion. Curse Apple for not making sure a 3 year old, third party software wasn't going to work flawlessly in their new software. Do you know what Quicken's response was? Buy the new software. If the third party doesn't put out updates for their software to work, it is not the fault of Apple.


Your best bet is to look into the support forums and support pages for each individual software. If all the Apple software works as expected, then the problem is third party.


If you have a Time Machine backup, you can restore your computer back to it's previous version until the software developers put out a fix.


Best of luck

8 replies
Question marked as Best reply

Oct 28, 2015 10:14 AM in response to scottsmi

I don't want to sound like a downer, but if all of your Apple software is working fine, these are issues with the third party software.


It is the job of the third party developers to make their software work with El Capitan; it is not Apple's job to make the OS work with other software.


Since all of the software you mentioned is third party, checking to make sure sure you have all of their necessary updates and drivers is the first step to fixing these issues. I know it's easy to blame El Capitan, and yes these issue didn't happen until it was installed, but there is a reason developers can access OS betas and tools before they are released. It is the developer's responsibility to make their apps work with current software.


A lot of people blamed Apple in 2010 when Quciken 2007 didn't work in Lion. Curse Apple for not making sure a 3 year old, third party software wasn't going to work flawlessly in their new software. Do you know what Quicken's response was? Buy the new software. If the third party doesn't put out updates for their software to work, it is not the fault of Apple.


Your best bet is to look into the support forums and support pages for each individual software. If all the Apple software works as expected, then the problem is third party.


If you have a Time Machine backup, you can restore your computer back to it's previous version until the software developers put out a fix.


Best of luck

Oct 28, 2015 10:50 AM in response to scottsmi

what are you seeing in Modo? I'm running Blender (you can make fun of me later) and it's smooth with my ATI card on my 2010 Dual Xeon.

If a problem can be identified Apple might be inclined to look at it but for the most part Apple writes their own GPU drivers and back in July a serious issues with OpenCL was identified by a developer writing a bridge application to LuxRender. It was reported it to Apple and after months of no response Apple finely wrote back they would "fix it", this was during the lifespan of 10.10. but as of 10.11.1 it is better, but still not entirely fixed according to developers there and at the Blender foundation.

Oct 28, 2015 11:20 AM in response to Pmintz25

I know where you're coming from, but pointing the blame is hard to do, either at Apple or third party. On one hand, Apple has the responsibility to keep software running, to test their changes and warn developers of leading software, etc. - Or at least allow developers to opt-in to new features when ready. This is what Microsoft does, almost to a fault - making sure 'back-compat' is rarely broken. My guess is that Metal introduced a lot of bugs but Apple didn't incorporate easy ways for third parties to prepare ahead of time. But these are big players, Google, Adobe. + They are all up to date, 2015 versions of software, not dinosaurs. Did Apple make changes to El Capitan to the last minute without communicating the changes or something?

Oct 28, 2015 12:40 PM in response to scottsmi

I agree with you. Unfortunately Apple's secrecy seems to hurt it's customers in cases like this.


If you have a Time Machine backup, you could always restore your computer to get things working again and just keep your eyes open for updates that will allow all of your software to work with El Capitan before you update again.


Best of luck

Oct 28, 2015 12:49 PM in response to scottsmi

part of the issue may have been Win 10 and 10.11 were around about the same time, both were available to developers long before they went public. Developers may have been putting all their effort into Windows 10. I don't know how smooth 10 is or isn't I only know I pulled the plug on it when I read in forums a lot of production software suffered under it and video driver problems were rampant - again, what I read, not what I experienced and I'm stick with win7 until further notice.

Dec 26, 2015 3:00 PM in response to scottsmi

I have the same issue and I believe it started a week or 2 ago. It looks like a problem on OSX. It was so bad for me that I decided toreinstall after trying safe mode.


NOw I can't reinstall El Capitan or Yosemite as during the installation when the process to setup voice over will have menus and dialogs that I can't see a thing.


THis his looks like there was an update to the display drive and Late 2009 iMac are seeing issues.


Im trying to restore a backup from a month ago but I'm not very optimistic.


Please Apple fix this ASAP.

El Capitan iMac (late 2009) Major Graphics Issues

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