I just installed Windows 10 and Outlook 2016. My Outlook contacts can no longer connect with Icloud. I am getting the following error message: “The set of folders cannot be opened. The information store could not be opened.”
I have attempted to uninstall and reinstall Icloud, but am unable to do so.
What Now?
Icloud-OTHER
I had this issue with a client of mine. Had them logout of the iCloud client, select yes when prompted delete all items on the local computer; these are simply a local cache of the files and not the ones on the cloud.
Log back into iCloud and then selected the contacts, calandars etc. iCloud then downloaded and rebuild all the necessary tables to be accessed in Outlook.
This was a Windows 10, Outlook 2016 install.
I had this issue with a client of mine. Had them logout of the iCloud client, select yes when prompted delete all items on the local computer; these are simply a local cache of the files and not the ones on the cloud.
Log back into iCloud and then selected the contacts, calandars etc. iCloud then downloaded and rebuild all the necessary tables to be accessed in Outlook.
This was a Windows 10, Outlook 2016 install.
Thanks so much for your suggestion (by another thread.) I "signed out" of iCloud, but was not given the opportunity to be "prompted to delete all items on the local computer" as was recommended. When I signed back in to iCloud.com I still had the same problem after selecting Contacts. I even tried to restore the Contacts through iCloud, but of course that only restored them to my iPhone.
Original message: Re: iCloud Contacts disappear from Oultllo after updates
The set of folders cannot be opened. The information store could not be opened.
