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Oct 30, 2015 10:07 AM in response to SSaddorisby jeremy_v,Hi SSaddoris,
Thanks for contributing to the Apple Support Communities.
You mentioned that you can't send or receive messages while talking on your iPhone. There are a few things I'm wondering about this situation.
- What happens when you try to send a message?
- Are you sending SMS or iMessages?
(If you're not sure, see Use Messages with your iPhone, iPad, or iPod touch)
- What icon do you see to the right of your carrier's name in the status bar?
For example a Wi-Fi icon, 4G icon, 3G icon.
This information will help us figure out what's going on.
Cheers.
- What happens when you try to send a message?
