HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch

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Ashutosh1006
Level 1 (0 points)

Q: New iphone not connecting to home wifi but connects to public wifi

I received my iPhone 6s Plus. It connects to outside public wifi ( I am subscriber of xfinity and it got connected to xfinity hotspot wifi) but it is not getting connected to my home wifi. There is nothing wrong with router as other devices connect.

iPhone 6 Plus, iOS 9.1

Posted on Oct 29, 2015 4:52 AM

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Ashutosh1006

Q: New iphone not connecting to home wifi but connects to public wifi

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  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Oct 29, 2015 4:56 AM in response to Ashutosh1006
    Level 7 (32,526 points)
    iPad
    Oct 29, 2015 4:56 AM in response to Ashutosh1006
    • Try restarting the router
    • Make sure the router's firm ware is up-to-date.
    • You also might try to be a little more specific about what :not getting connected" means.

  • by Ashutosh1006,

    Ashutosh1006 Ashutosh1006 Oct 29, 2015 11:38 AM in response to Kilgore-Trout
    Level 1 (0 points)
    Oct 29, 2015 11:38 AM in response to Kilgore-Trout

    Thanks for the reply.

    Sorry I should have mentioned that I had checked router and firmware is fine.

    I had restarted router as well as phone couple of times.

    Also I tried resetting network on iPhone.

     

    I should mention that the router works with earlier phone, Tablet, TV etc.

     

    The actual problem is when I choose my wifi network, it asks for password and when I provide that it keeps on trying to connect like it is in constant loop, and finally it gives up and connects to another available wifi network which is public xfinity wifi.

     

    Anything else I should try ?

     

    Regards,

    Ashutosh