Kiki1705
Level 1 (0 points)

Q: Trouble Moving Music from iTunes to iPhone and finding iPhone Music on iTunes

So last night I was trying to add Music from iTunes to my phone, but for some reason it wouldn't let me. Also, my music settings just has the manual video aspect, not music and video aspect. But something happened and when I connect my phone to my Mac (the newer macbook pro), iTunes says that I don't have any of the music that's on my phone anymore. I was panicked because I have 700 songs, but I checked my phone and they're all there. I did everything I thought of to see if iTunes would say my music was on my phone again, but it still says it's not there. Could someone help me please? Syncing doesn't help, and I still haven't figured out how to add the one song I wanted to add to my phone.

iPhone 6, iOS 9.1

Posted on Oct 29, 2015 6:05 AM

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Kiki1705

Q: Trouble Moving Music from iTunes to iPhone and finding iPhone Music on iTunes

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  • by Limnos,

    Limnos Limnos Oct 29, 2015 6:49 AM in response to Kiki1705
    Level 9 (54,321 points)
    Mac OS X
    Oct 29, 2015 6:49 AM in response to Kiki1705

    https://discussions.apple.com/thread/7163823 - If you have signed up for Apple Music or iTunes Match you won't have the option to manually manage or sync music to a device in iTunes. Music syncing is done through iCloud and all your eligible music should appear there.

     

    A bit more about this, and some options- https://discussions.apple.com/thread/7194995

     

    and a workaround - https://discussions.apple.com/message/28842873#28842873

     

    If you have not signed up for one of the iCloud based services:

     

    https://discussions.apple.com/message/28481661#28481661 - "Music syncing has changed in iTunes 12.2.0 and iOS 8.4 Music App."

  • by Kiki1705,

    Kiki1705 Kiki1705 Oct 29, 2015 6:51 AM in response to Limnos
    Level 1 (0 points)
    Oct 29, 2015 6:51 AM in response to Limnos

    Ah okay, I do have Apple Music so this makes sense. Do you know how I can get the music on my phone back on itunes?

  • by Limnos,

    Limnos Limnos Oct 29, 2015 8:04 AM in response to Kiki1705
    Level 9 (54,321 points)
    Mac OS X
    Oct 29, 2015 8:04 AM in response to Kiki1705

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss.  To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.

     

    Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - https://support.apple.com/en-us/HT201267 - "This feature works only for content bought from the iTunes Store." Does not do apps which must be re-downloaded directly from the Store.

     

    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991  Even this method may not fully recover what you had in the library originally. For example if in order to save space when syncing you had converted music files to a lower bitrate, or photos to a lower resolution, it is those lower quality files you will recover.

     

    If you subscribe to Apple Music, tracks which are not part of content your have purchased or uploaded cannot be transferred and have to be downloaded directly from iCloud.