macalienx
Level 1 (1 points)

Q: constant restart macbook unibody late 2008

Hi there,

lately i have being sufering from a noing issue on my late 2008 macbook....

It is constantly restarting and when starts it tells that has recovered from an error or something like that... it happens a lot....

I upgraded from yosemite to El Captain.

does it hapened to anyone? is there a way to fix it?

Posted on Oct 29, 2015 9:00 AM

by GhonaZ,Apple recommended
GhonaZ GhonaZ
Level 2 (443 points)
Windows Software
A:

OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

Your problem is called a kernel panic and it is the mac version of the blue screen of death from windows. It happens when your mac runs into an error that it can not recover from.

See if the options in the support article help you any further. Otherwise let us know so we can help you!

 

Hope this helps!

Posted on Oct 31, 2015 1:42 PM

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macalienx

Q: constant restart macbook unibody late 2008

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  • by macalienx,

    macalienx macalienx Oct 29, 2015 10:37 AM in response to macalienx
    Level 1 (1 points)
    Oct 29, 2015 10:37 AM in response to macalienx

    Img.pngimg2.png

    Here is the error...

  • by GhonaZ,Apple recommended

    GhonaZ GhonaZ Oct 31, 2015 1:42 PM in response to macalienx
    Level 2 (443 points)
    Windows Software
    Oct 31, 2015 1:42 PM in response to macalienx

    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

    Your problem is called a kernel panic and it is the mac version of the blue screen of death from windows. It happens when your mac runs into an error that it can not recover from.

    See if the options in the support article help you any further. Otherwise let us know so we can help you!

     

    Hope this helps!

  • by macalienx,

    macalienx macalienx Nov 2, 2015 2:03 AM in response to GhonaZ
    Level 1 (1 points)
    Nov 2, 2015 2:03 AM in response to GhonaZ

    Hi, thanks a lot for your answer.

    It seams to be something related with the Ram... But the ram i bought (Corsair 1x204-pin SODIMM DDR3 1066 Mhz CL7) is compatible with macs and i think that when i used mavericks i did´t had so many error messages....

    I already tried to remove the ram and i put it in place again and the error keeps coming....I have no idea how to solve this... is so frustrating....

     

    This is the reported error...

     

    Anonymous UUID:       EB13E6DB-B31E-DC6D-D736-A39FEDFE4189

     

    Sun Nov  1 20:19:40 2015

     

    *** Panic Report ***

    panic(cpu 1 caller 0xffffff801e7bb200): "Possible memory corruption: pmap_pv_remove(0xffffff8034b6ecf0,0x1059f5000,0x2b0, 0x2b0000, 0xffffff913ef53b48): empty hash"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3247.10.11/osfmk/i386/pmap_ internal.h:826

    Backtrace (CPU 1), Frame : Return Address

    0xffffff913ef53980 : 0xffffff801e6e5307

    0xffffff913ef53a00 : 0xffffff801e7bb200

    0xffffff913ef53b80 : 0xffffff801e753afa

    0xffffff913ef53d00 : 0xffffff801e75760b

    0xffffff913ef53f20 : 0xffffff801e7d71af

    0xffffff913ef53fb0 : 0xffffff801e7f4225

     

    BSD process name corresponding to current thread: cloudd

     

    Mac OS version:

    15B42

     

    Kernel version:

    Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

    Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

    Kernel slide:     0x000000001e400000

    Kernel text base: 0xffffff801e600000

    __HIB  text base: 0xffffff801e500000

    System model name: MacBook5,1 (Mac-F42D89C8)

     

    System uptime in nanoseconds: 7327585491201

    last loaded kext at 789911892793: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7fa1106000, size 409600)

    last unloaded kext at 897122752846: com.apple.driver.AppleUSBTCKeyEventDriver 245.4 (addr 0xffffff7fa10af000, size 8192)

    loaded kexts:

    com.apple.filesystems.smbfs 3.0.0

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.filesystems.ntfs 3.13

    com.apple.driver.AGPM 110.20.21

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleHDA 272.50.31

    com.apple.driver.AppleMikeyDriver 272.50.31

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleBacklight 170.8.1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.GeForceTesla 10.0.0

    com.apple.driver.AppleSMCLMU 208

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleUSBTCButtons 245.4

    com.apple.driver.AppleUSBTCKeyboard 245.4

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 37

    com.apple.driver.AppleIRController 327.5

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.iokit.IOAHCIBlockStorage 2.8.0

    com.apple.nvenet 2.0.22

    com.apple.driver.AppleAHCIPort 3.1.5

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.AppleUSBAudio 301.52

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.AppleGraphicsDeviceControl 3.11.33b1

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.50.31

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSurface 108.0.1

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.CoreCaptureResponder 1

    com.apple.driver.AppleHDAController 272.50.31

    com.apple.iokit.IOHDAFamily 272.50.31

    com.apple.iokit.IOAudioFamily 204.1

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1

    com.apple.iokit.IOBluetoothFamily 4.4.2f1

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleUSBMultitouch 250.4

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.iokit.IOAHCIFamily 2.8.0

    com.apple.iokit.IO80211Family 1101.24

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.corecapture 1.0.4

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.driver.usb.AppleUSBOHCI 1.0.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.NVSMU 2.2.9

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 415

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Nov 2, 2015 3:37 AM in response to macalienx
    Level 6 (17,283 points)
    Apple Watch
    Nov 2, 2015 3:37 AM in response to macalienx

    Corsair ram is usually not compatible with Macs. Macs require EXACT spec ram and Corsair is one of the bargain basement brands that consider close to be good enough. I assume that you're outside the US, get quality ram from Crucial http://www.crucial.com/

  • by macalienx,

    macalienx macalienx Nov 2, 2015 3:57 AM in response to Mike Sombrio
    Level 1 (1 points)
    Nov 2, 2015 3:57 AM in response to Mike Sombrio

    This should be enough to be "compatible". If the corsair isn´t compatible with macs why do they sell it like they are? If this is the problem, then corsair it´s a steal...

    IMG_20151102_114826.jpg

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Nov 2, 2015 4:55 AM in response to macalienx
    Level 6 (17,283 points)
    Apple Watch
    Nov 2, 2015 4:55 AM in response to macalienx

    Take the Corsair ram out and reinstall your original ram and see if the panics stop. Then you'll know for sure. Corsair isn't exact spec ram, while it says 1066MHz it might be running at 1063 or 1069...."sometimes" they actually get it right and the ram works but most of the time they consider close as good enough. That works ok in PC's that aren't as picky about ram as are Macs. Many Mac users only use ram from either Crucial or OWC

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Nov 2, 2015 4:58 AM in response to macalienx
    Level 6 (17,283 points)
    Apple Watch
    Nov 2, 2015 4:58 AM in response to macalienx

    Another idea would be to install one of your original sticks with the incompatible corsair ram. The original stick may force the corsair ram to be recognized at the correct speed.

  • by macalienx,

    macalienx macalienx Nov 2, 2015 5:05 AM in response to Mike Sombrio
    Level 1 (1 points)
    Nov 2, 2015 5:05 AM in response to Mike Sombrio

    Thanks for answer, I´m going to try with my old ram module to see what happen...

    The strangest thing is that seems to be more frequent now that i installed the new os El Capitan and seams that happens more when the mac is hot...

  • by macalienx,

    macalienx macalienx Nov 2, 2015 8:47 AM in response to Mike Sombrio
    Level 1 (1 points)
    Nov 2, 2015 8:47 AM in response to Mike Sombrio

    hum.... and there is no problem using one module of 2gb and another of 4gb?

    By the way my mac recognizes the 8gb of ram... the only problem are this errors....

  • by GhonaZ,

    GhonaZ GhonaZ Nov 2, 2015 1:02 PM in response to macalienx
    Level 2 (443 points)
    Windows Software
    Nov 2, 2015 1:02 PM in response to macalienx

    There is no direct problem with using 2 different size RAM sticks.

    It may be that there is a malfunctioning unit in the ram.

    You can test the ram to verify that it works with the apple hardware test and or http://www.cnet.com/how-to/how-to-test-the-ram-on-your-mac/

  • by macalienx,

    macalienx macalienx Nov 3, 2015 8:41 AM in response to macalienx
    Level 1 (1 points)
    Nov 3, 2015 8:41 AM in response to macalienx

    Today i´ve been using my mac all day with not a single error... i returned to the old mavericks. Everything seems faster and there are no "auto-restart". If it works with mavericks, great... it´s better than having to buy new ram modules...

    But it´s sad that the new OS is compatible with my mac and still is not as much as it should....