Got a 2016 GTi 2 weeks ago.
I have a 2014 I phone 6. No matter what I try car tells me - unable to connect.
Apple car play is not supported by mobile device.
When I hook up my husbands iPhone 6 the car play right away says - New Device detected.
Any clues on what I can do to pair my phone with my GTI?
Thanks!
iPhone 6, iOS 9.1
in the meantime i was at the genius bar. I had restrictions on that had to be turned off. After it was done i could see car net in the setting wich i could not see before. it is connecting now. Go in settings, general, restrictions, car play and turn it on. Hope it works for you too.
I have exactly the same issue.
The iPhone 6 connect out of the box.
My iPhone 6 Plus is not connecting at all.
I tried everything including hard resetting my iPhone and configuring as a new phone.
I got another device from apple, but the problem persists.
The iPhone 6 plus of a friend of mine works out of the box.
Apple car play wasn't working on my new Golf either. Worked fine for the dealer and my wife's phone. Tried swapping cable, no go.
I read in another thread that Onavo and vpn apps were an issue, and I had one of these. I deleted the vpn app and the profile, restarted phone. Yay car play now works with a variety of cables.
so good.
My solution to error that "device not compatible" when trying to use iPhone 6 with CarPlay in 2016 Honda Accord EX:
Go to iPhone Settings -> General -> Restrictions. Find "CarPlay" and turn off restriction.
The VPN software is causing constant disconnects between my T-Mobile iPhone 6 (multiple iOS revisions) and my 2016 VW Golf. Disconnecting the VPN stops the constant disconnection cycle (i.e. you don't need to delete your VPN profile, just set it to not connect).
I discovered this after using multiple cables, having Apple replace the phone, and leaving the car with the VW dealer for several days (they updated the car's nav/entertainment software). After reverting all settings to default on the phone it became clear that activating the VPN would cause the phone to disconnect every minute or two (freeze, followed by connection lost/device not found, then connecting) and after constantly disconnecting for 30-45 min it would crash the car radio (black screen followed by startup sequence). Deactivating the VPN profile stops the problems. This happend connecting to different networks via VPN (office and Cloak).
So, deactivating the VPN will make the phone work with CarPlay, but it's not an acceptable solution. The Cloak VPN security app service team says they have seen this before and that it is some problem with Apple's iOS VPN implementation—but they have no idea what iOS could be doing to cause the problem.
I Had the same problem. It would work for 1 week then cutout. When I turned off restrictions all was good.
my 2016 VW GTI does not want to connect to carplay
