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Good day. My new iPhone 6s crashed while accessing web content using Safari. The phone cannot be shut down to restart. What should I do? Thanks.

Good day everyone. My new iPhone 6s crashed while accessing web content using Safari. The phone cannot be shut down to restart. What should I do? Thanks.

iPad 2, iOS 5.0.1

Posted on Oct 29, 2015 9:57 AM

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Posted on Oct 29, 2015 10:30 AM

I suggest doing a forced restart of your iPhone 6s. To do this, hold down the home button and the sleep/wake button at the same time until the Apple logo appears.

2 replies

Good day. My new iPhone 6s crashed while accessing web content using Safari. The phone cannot be shut down to restart. What should I do? Thanks.

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