HT201813: Mac OS X v10.5, 10.6: About the Parental Controls Internet content filter

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jetseller

Q: OS X El Capitan:  Parental Controls NOT working


Using a managed account, and selecting "only allow these websites", when managed/ or Admin user logs out and then back in and parental controls are opened by ADMIN account, "try to limit access to adult websites" is selected.  MBP restarted, ADMIN goes back into managed account and selects only allow...and same thing happens....also if I enter specific websites that are NOT to be accessed at all under "Custom" these websites disappear next logging from ADMIN or Managed account.....Parental Controls worked fine with Yosemite....Can anyone help?

Posted on Oct 29, 2015 1:45 PM

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Q: OS X El Capitan:  Parental Controls NOT working

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  • by LukeLindblom,

    LukeLindblom LukeLindblom Mar 20, 2016 7:25 AM in response to W4RH34D
    Level 1 (32 points)
    Desktops
    Mar 20, 2016 7:25 AM in response to W4RH34D

    Windows 10 in Boot Camp works. I can tell you that because I've tried it. And, If I could install Mavericks on my new 2015 machine, I probably would have by now :-) I have the latest version of El Capitan, but is still exactly the same. You'd think they would at least LOOK at the bug reports…

  • by Király,

    Király Király Mar 20, 2016 8:54 AM in response to LukeLindblom
    Level 6 (9,824 points)
    Mac OS X
    Mar 20, 2016 8:54 AM in response to LukeLindblom

    Did you try the fix I outlined a few posts up? It fixed the problem for me.

  • by Thongjy,

    Thongjy Thongjy Mar 20, 2016 8:53 PM in response to Charlesborromeo2
    Level 1 (4 points)
    Mar 20, 2016 8:53 PM in response to Charlesborromeo2

    Hi Charles,

     

    I face the same exact problem as you faced. Weird random checking and unchecking of checkboxes on the allowed apps.

     

    How did you overcome or solved the problem at the end?

  • by kimberly254,

    kimberly254 kimberly254 Mar 20, 2016 10:48 PM in response to Thongjy
    Level 1 (8 points)
    Mar 20, 2016 10:48 PM in response to Thongjy

    This was what I posted on 1/25.  It has worked fairly reliably on 3 el cap machines I have.  That being said, after some time passes with no new software, etc added, some apps that are checked and permitted will not be allowed when they previously were.  I have had to delete user and create a new one to overcome.  In short, a total nightmare as far as time involved.  You must do the steps in order and hit the lock button when backing out at the parental controls and at the user screens.  Be sure you back out from the user/groups screen all the way to the sys pref screen and wait there before continuing to change things.

    Engineering' advised him to tell me to do this: (it is a compilation of various things people have suggested)

    0.5) make sure you are logged out of the user you want to make setting changes on

    1) Open System Preferences

    2)Users/Accounts

    3)Open parental controls (don't go directly to parental controls thru pref)

    4)Change one tab at a time (apps, web, stores, time, privacy, other)

    5)After making desired changes, hit the lock button then hit the back arrow to take you back to users then back to the sys pref main box

    6)Wait 15 sec (I didn't have luck with that brief, I had to wait about 1 minute)

    7) repeat the process FOR EVERY TAB YOU WANT TO CHANGE

     

    I so wish this would get fixed. 

  • by kimberly254,

    kimberly254 kimberly254 Mar 20, 2016 10:50 PM in response to oralbertr
    Level 1 (8 points)
    Mar 20, 2016 10:50 PM in response to oralbertr

    I just tried this but it says you have to be a registered developer to do this, which I am not....

    Developers report!!! Please help us

  • by kimberly254,

    kimberly254 kimberly254 Mar 20, 2016 10:53 PM in response to kerrrypacker
    Level 1 (8 points)
    Mar 20, 2016 10:53 PM in response to kerrrypacker

    right, doesn't work for the guest user.  i have disabled my guest user bc i couldn't get much of anything to work there.

  • by kimberly254,

    kimberly254 kimberly254 Mar 20, 2016 10:59 PM in response to Luis Sequeira1
    Level 1 (8 points)
    Mar 20, 2016 10:59 PM in response to Luis Sequeira1

    yes i did a clean install.  i also purchased 2 new macbook airs, and the same problem

  • by TimK,

    TimK TimK Mar 25, 2016 7:33 PM in response to Király
    Level 2 (240 points)
    Mac OS X
    Mar 25, 2016 7:33 PM in response to Király

    Are you able to connect to Google Drive? That is the biggest problem we are facing.

  • by imgaryshap,

    imgaryshap imgaryshap Mar 31, 2016 3:12 PM in response to jetseller
    Level 1 (13 points)
    Mar 31, 2016 3:12 PM in response to jetseller

    I haven't read all nine pages - but on a Mac Book (2011) running OS 10.11.4 - the parental controls are not working in regards to Mail.   I'm trying to manage the contacts to whom my child can send and receive emails from.   Adding contacts does not function.

  • by Dave Razorsek,

    Dave Razorsek Dave Razorsek Apr 15, 2016 1:10 PM in response to jetseller
    Level 1 (22 points)
    Apple Watch
    Apr 15, 2016 1:10 PM in response to jetseller

    I wasted a good part of my afternoon before I found this post.  Ad me to the list of this feature not working. 

     

    OS X is slowly starting to exhibit similar behavior that made me leave Windows.  The only problem now is there is nowhere else to go and I think Apple knows that.

  • by W4RH34D,

    W4RH34D W4RH34D Apr 15, 2016 1:12 PM in response to Dave Razorsek
    Level 1 (8 points)
    Video
    Apr 15, 2016 1:12 PM in response to Dave Razorsek

    Pen and paper, my friend.

  • by wikeh2004,

    wikeh2004 wikeh2004 Apr 24, 2016 11:29 AM in response to jetseller
    Level 1 (14 points)
    Apr 24, 2016 11:29 AM in response to jetseller

    Ever since I upgraded to the last couple of versions of OS X, parental controls have failed to work as needed. My son's school requires him to use Google Docs and Classroom, and I ended up having to install Chrome to he can access those sites consistently. But, to install Chrome, I had to turn off website restrictions. However, when I try to customize web access and block certain sites like Youtube and gaming sites, Parental Controls consistently fails to save the sites I'm trying to ban. It frustrates the **** out of me.

     

    I add them in, click the lock icon, leave Settings, and when I go back, none of the sites I entered are saved. Dang useless.

     

    Geez, Apple, why don't you FIX THIS? It's enough to make me think about substituting a Windows laptop or a Chromebook, for his MacBook Air.

  • by sofiasol,

    sofiasol sofiasol May 8, 2016 8:08 PM in response to jetseller
    Level 1 (8 points)
    May 8, 2016 8:08 PM in response to jetseller

    Another frustrated parent. All macs upgrades to El Capitan and all parental controls lost!!! 13 year is having a field day doing everything but homework. I have to screen share to monitor him and log in and out with password. He is being 13 but I have to treat him like he's 6, It takes a good chunk of my day to monitor homework and then he will go into private browser when I'm not looking. He's a bugger but at least parental controls gave us one less thing to argue about Apple must fix this!

  • by W4RH34D,

    W4RH34D W4RH34D May 18, 2016 9:55 AM in response to jetseller
    Level 1 (8 points)
    Video
    May 18, 2016 9:55 AM in response to jetseller

    Can confirm it does not work in 10.11.5.

  • by LukeLindblom,

    LukeLindblom LukeLindblom May 18, 2016 10:05 AM in response to W4RH34D
    Level 1 (32 points)
    Desktops
    May 18, 2016 10:05 AM in response to W4RH34D

    Yes. I already tested it yesterday. Same as in all the lame betas. Doesn't work. I did leave more feedback for them to ignore though...

     

    I think our only hope is OS X 10.12 now, which will be announced in June at WWDC. I hope they rewrite parental controls.

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