CW SLT

Q: parental authorization for app purchases

My 11 year old daughter is wishing to purchase a game app on her new iPod Touch V5. She clicks "get", enters her password and then "install", then the window asking to send an email for parental permission. No email arrives in my apple ID email, which is what is assigned. Assistance please?

Posted on Oct 29, 2015 8:41 PM

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Q: parental authorization for app purchases

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  • by lllaass,

    lllaass lllaass Oct 30, 2015 1:07 AM in response to CW SLT
    Level 10 (189,493 points)
    Desktops
    Oct 30, 2015 1:07 AM in response to CW SLT

    Do you have an iOS device with iOS 8 or later?

     

    Make or decline a purchase

    If you're the organizer, you can use these steps to make or decline the purchase from your iOS device with iOS 8 or Mac with OS X Yosemite:

    1. Open the notification to see the item that your family member wants to get. (See your notifications on your Mac or iOS device.)
    2. Approve or decline the purchase.
    3. If you approve, you need to sign in with your Apple ID and password to make the purchase.

    After it's purchased, the item is added to the family member’s account and shared with the rest of the family group. If a family member downloads a previous purchase again, downloads a shared purchase, installs an update, or uses a redemption code in the store, the organizer won't get a notification.

    If the organizer doesn't make the purchase or decline the request, it will be deleted after 24 hours, and the child will need to make the request again.

    Designate another approver (parent/guardian)

    The organizer can also give another adult in the group permission to manage Ask to Buy requests. In iOS 8, tap Settings > iCloud > Family, tap your family member, then tap Parent/Guardian. In OS X Yosemite, choose Apple menu > System Preferences > iCloud, select your family member, then select Parent/Guardian.

    Only one adult needs to manage each purchase, and after it's done, the purchase is final.

    *Age varies by country or region.

    Above from:

    Request and make purchases with Ask to Buy - Apple Support

    Also see

    Family purchases and payments - Apple Support

  • by CW SLT,

    CW SLT CW SLT Oct 30, 2015 9:49 AM in response to lllaass
    Level 1 (0 points)
    Oct 30, 2015 9:49 AM in response to lllaass

    Thanks for the reply. I had done all that set-up and have quadruple-checked email addresses, etc. Emma's iPod Touch says Request Was Sent, yet no email is showing up in either my inbox or Spam folder. I do receive emails from Apple that she is registered in our Family Sharing.

    I have just now approved the purchase in person on her device. It's just that this is not real convenient. I am unsure how to get the requests to show up finally.

  • by lllaass,

    lllaass lllaass Oct 30, 2015 10:03 AM in response to CW SLT
    Level 10 (189,493 points)
    Desktops
    Oct 30, 2015 10:03 AM in response to CW SLT

    These word in the Apple article

     

    1. Open the notification to see the item that your family member wants to get. (See your notifications on your Mac or iOS device.)
    2. Approve or decline the purchase.

    Indicate to me that you go to Notifications and approve/disapprove, not  to your email inbox.

  • by CW SLT,

    CW SLT CW SLT Oct 30, 2015 11:57 AM in response to lllaass
    Level 1 (0 points)
    Oct 30, 2015 11:57 AM in response to lllaass

    Now I see the issue. I am not computing on Mac or an iOS device, as the Organizer for the Family. I choose to operate in the PC and Android world. My email is in Zoho. I find it unfortunate and limiting that Apple will not operate outside of their "world". Thank you.