parental authorization for app purchases

My 11 year old daughter is wishing to purchase a game app on her new iPod Touch V5. She clicks "get", enters her password and then "install", then the window asking to send an email for parental permission. No email arrives in my apple ID email, which is what is assigned. Assistance please?

Posted on Oct 29, 2015 8:41 PM

Reply
4 replies

Oct 30, 2015 1:07 AM in response to CW SLT

Do you have an iOS device with iOS 8 or later?


Make or decline a purchase

If you're the organizer, you can use these steps to make or decline the purchase from your iOS device with iOS 8 or Mac with OS X Yosemite:

  1. Open the notification to see the item that your family member wants to get. (See your notifications on yourMacoriOS device.)
  2. Approve or decline the purchase.
  3. If you approve, you need to sign in with your Apple ID and password to make the purchase.

After it's purchased, the item is added to the family member’s account andshared with the rest of the family group. If a family member downloads a previous purchase again, downloads a shared purchase, installs an update, or uses a redemption code in the store, the organizer won't get a notification.

If the organizer doesn't make the purchase or decline the request, it will be deleted after 24 hours, and the child will need to make the request again.

Designate another approver (parent/guardian)

The organizer can also give another adult in the group permission to manage Ask to Buy requests. In iOS 8, tap Settings > iCloud > Family, tap your family member, then tap Parent/Guardian. In OS X Yosemite, choose Apple menu > System Preferences > iCloud, select your family member, then select Parent/Guardian.

Only one adult needs to manage each purchase, and after it's done, the purchase is final.

*Age varies by country or region.

Above from:

Request and make purchases with Ask to Buy - Apple Support

Also see

Family purchases and payments - Apple Support

Oct 30, 2015 9:49 AM in response to lllaass

Thanks for the reply. I had done all that set-up and have quadruple-checked email addresses, etc. Emma's iPod Touch says Request Was Sent, yet no email is showing up in either my inbox or Spam folder. I do receive emails from Apple that she is registered in our Family Sharing.

I have just now approved the purchase in person on her device. It's just that this is not real convenient. I am unsure how to get the requests to show up finally.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

parental authorization for app purchases

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.