skgpt71

Q: error oxe800001c

phone is continously booting and error oxe800001c dispays

iPhone 4, iOS 7.1.2

Posted on Oct 29, 2015 8:05 PM

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Q: error oxe800001c

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  • by joe_7399,

    joe_7399 joe_7399 Oct 31, 2015 8:01 AM in response to skgpt71
    Community Specialists
    Oct 31, 2015 8:01 AM in response to skgpt71

    Greetings skgpt71,

     

    Thanks for using the Apple Support Communities!

     

    From your post, it sounds like your iPhone is rebooting and when you connect it to your Windows PC, you receive the error that you posted. I know these types of situations can be concerning, but we do have information that I think may be helpful. 

     

    Please follow the suggested steps in the attached article to begin the troubleshooting process. 

     

    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

     

    If the issue continues, please let us know more about what your situation is. Any information on what happened, what shows on your iPhone, what kind of computer and operating system you are using will be helpful.

     

    Cheers!